What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
Credit Union Decade In Review
January 6, 2020
No Comments
A decade-long, side-by-side snapshot reveals how the credit union landscape has changed from the tail end of the Great Recession to today.
Industry Trends: Investments (3Q19)
December 30, 2019
No Comments
Credit unions continue to prioritize short-term liquidity, apparent in the movement’s investment portfolio.
Industry Trends: Loans (3Q19)
December 30, 2019
No Comments
Third quarter lending performance rebounds from a slow first half of the year.
Industry Trends: Earnings (3Q19)
December 30, 2019
No Comments
Credit unions report improved earnings following 2018 rate cuts. However, increased expenses put downward pressure on margins.
State In The Spotlight: Arizona
December 30, 2019
No Comments
In Arizona, first mortgage balances and share draft penetration hit decade-plus highs.
The Art Of Choosing A Data Scientist
December 16, 2019
No Comments
How Wings Financial Credit Union uses internal partnerships to identify outsiders with the right aptitude and attitude.
Economic & Investment Insights That Could Impact Your Cooperative In 2020
December 11, 2019
No Comments
Join Callahan & Associates and Jason Haley, managing director of ALM First’s Investment Management Group and Sam Taft, assistant vice president, business development, Trust for Credit Unions, for a discussion about the latest economic and market insights along with investment trends based on 3Q 2019 Performance Data.
Chief Data Officer, Christmas Clubs, Better Blogging
December 9, 2019
No Comments
Five can’t-miss data points this week on CreditUnions.com.
Trade Remains A Wild Card
December 5, 2019
No Comments
This insightful monthly market commentary will help you look beyond the headlines to better understand what is driving the current market trends that could impact your credit union’s investment portfolio.
Credit And Debit Use Grow, But So Do Delinquencies
November 26, 2019
No Comments
Member engagement is on the rise as credit unions build on post-recession membership surge.
Credit Union Decade In Review
A decade-long, side-by-side snapshot reveals how the credit union landscape has changed from the tail end of the Great Recession to today.
Industry Trends: Investments (3Q19)
Credit unions continue to prioritize short-term liquidity, apparent in the movement's investment portfolio.
Industry Trends: Loans (3Q19)
Third quarter lending performance rebounds from a slow first half of the year.
Industry Trends: Earnings (3Q19)
Credit unions report improved earnings following 2018 rate cuts. However, increased expenses put downward pressure on margins.
State In The Spotlight: Arizona
In Arizona, first mortgage balances and share draft penetration hit decade-plus highs.
The Art Of Choosing A Data Scientist
How Wings Financial Credit Union uses internal partnerships to identify outsiders with the right aptitude and attitude.
Economic & Investment Insights That Could Impact Your Cooperative In 2020
Join Callahan & Associates and Jason Haley, managing director of ALM First's Investment Management Group and Sam Taft, assistant vice president, business development, Trust for ...
Chief Data Officer, Christmas Clubs, Better Blogging
Five can't-miss data points this week on CreditUnions.com.
Credit And Debit Use Grow, But So Do Delinquencies
Member engagement is on the rise as credit unions build on post-recession membership surge.
Browse Topics
Innovation Only Goes So Far Without Internal Alignment
Marc Rapport
Coastal Credit Union evaluates fintech through the lens of member value, strategic growth, and organizational readiness to implement new ideas.
Future Bets For Fintech
Rebecca Wessler
Credit unions are making decisions about where to build, invest, and partner as they balance today’s priorities with tomorrow’s opportunities.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
Competing For Gen Z, SMBs, And The Future Of Money
Callahan & Associates
Credit unions that enable seamless movement between fiat and digital assets position themselves as a trusted on- and off-ramp.
The Financial Readiness Gap: Credit Unions Evaluate It Every Day. But Who Builds It?
Callahan & Associates
The credit unions that win the next generation will be the ones that showed up early, when young members were forming habits and deciding whom to trust.
Defending Your Credit Union Against Fraud Means Fighting Fire With Smarter Fire
Callahan & Associates
The challenge is no longer whether to adopt AI, but how to adopt it responsibly with the right governance, the right partners, and the right balance between technology and human oversight.
Digital Assets Are Coming For Payments. Are Credit Unions Ready?
Andrew Lepczyk
McKinsey projects trillions of dollars in growth across digital assets, with money movement emerging as one of the biggest opportunities.
The Long Game For Fintech At FORUM Credit Union
Marc Rapport
The Indiana cooperative blends internal development with selective partnerships to meet members’ needs today now while positioning for what’s next.
Mission Fed Weighs Fintech Returns Against Real-World Fit
Marc Rapport
The San Diego cooperative leans on its CUSO and the CURQL network to make fintech investments, but member needs still guide which solutions ultimately make it into the credit union’s operations.
AI Boot Camp Is More Than Basic Training At Clearview FCU
Aaron Passman
Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adopt new technology and embrace efficiencies.
Trade Remains A Wild Card