What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
International Credit Union Day 2018 Giveback: Clark County
May 30, 2019
No Comments
On the platinum anniversary of International Credit Union Day, CreditUnions.com looks at how different credit unions return value to members to showcase the credit union difference.
International Credit Union Day 2018 Giveback: Atlantic Financial
May 30, 2019
No Comments
On the platinum anniversary of International Credit Union Day, CreditUnions.com looks at how different credit unions return value to members to showcase the credit union difference.
What’s In A Name: Director Of Continuous Improvement
May 28, 2019
No Comments
The efforts of Wayne Keels underpin SAFE Federal Credit Union’s member-focused, process-based business transformation.
Credit Unions Are Redirecting Investments To Fund Loans
May 27, 2019
No Comments
Cash and investments at credit unions was down at year-end 2018 as credit unions reallocated funds to fulfill loan demand.
Member Relationships Are On The Rise
May 27, 2019
No Comments
First quarter performance data points toward a rise in membership and loan and share balances.
Credit Union Revenue Increases 11% In 1Q19
May 22, 2019
No Comments
Interest income from loans and investments drove annual revenue growth among America’s credit unions in the first quarter of 2019.
Employee ROI Increases Throughout The Industry
May 21, 2019
No Comments
Loan origination growth outpaced employee growth, pushing originations per employee $16,000 higher than one year ago.
Economics, AI, And Digital Lending At Drive ‘19
May 17, 2019
No Comments
Artificial intelligence and real economics drive the discussion on day two at CU Direct’s annual educational confab.
3 Takeaways From Trendwatch 1Q 2019
May 17, 2019
No Comments
Find out how credit unions kicked off the year in shares, asset quality, and income.
1Q19 Trendwatch
May 16, 2019
No Comments
This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.
International Credit Union Day 2018 Giveback: Clark County
On the platinum anniversary of International Credit Union Day, CreditUnions.com looks at how different credit unions return value to members to showcase the credit union ...
International Credit Union Day 2018 Giveback: Atlantic Financial
On the platinum anniversary of International Credit Union Day, CreditUnions.com looks at how different credit unions return value to members to showcase the credit union ...
What’s In A Name: Director Of Continuous Improvement
The efforts of Wayne Keels underpin SAFE Federal Credit Union’s member-focused, process-based business transformation.
Credit Unions Are Redirecting Investments To Fund Loans
Cash and investments at credit unions was down at year-end 2018 as credit unions reallocated funds to fulfill loan demand.
Member Relationships Are On The Rise
First quarter performance data points toward a rise in membership and loan and share balances.
Credit Union Revenue Increases 11% In 1Q19
Interest income from loans and investments drove annual revenue growth among America's credit unions in the first quarter of 2019.
Employee ROI Increases Throughout The Industry
Loan origination growth outpaced employee growth, pushing originations per employee $16,000 higher than one year ago.
Economics, AI, And Digital Lending At Drive ‘19
Artificial intelligence and real economics drive the discussion on day two at CU Direct’s annual educational confab.
3 Takeaways From Trendwatch 1Q 2019
Find out how credit unions kicked off the year in shares, asset quality, and income.
1Q19 Trendwatch
This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.
Browse Topics
The Callahan Guide To The 2026 Final Four
Tony Waltrich
What happens when credit union performance data meets March Madness? Callahan’s proprietary model breaks down state-level results to forecast who takes home the hardware.
A Rewards Program That Relies On Relationships, Not Usage
Savana Morie
Nuvision’s Added Advantage program tracks member engagement across the credit union, then rewards relationships through better pricing and other perks.
Innovations Financial Bets Big On Small Business Lending
Aaron Passman
CDFI grant funding helps the Florida cooperative offer microloans for small businesses after many banks pulled out of its market.
How Marine Credit Union Shifted Its Foundation From Siloed To Symbiotic
Savana Morie
By aligning governance, leadership, and day to day operations, Marine Credit Union transformed its foundation from a parallel operation into a visible extension of the credit union brand.
How Today’s Market Is Stress-Testing Credit Union And Bank Earnings Models
Andrew Lepczyk
Credit union and bank earnings reflect different business objectives. Those differences matter for how financial institutions serve their markets.
The Case For Marketing That Doesn’t Lead With The Credit Union
Savana Morie
Whitefish Credit Union barely mentions itself in its member stories. Instead, its high-quality video storytelling spotlights people, businesses, and communities, building trust, advocacy, and impact that don’t always show up in traditional ROI metrics.
Exit Interview: Deb Vollmer
Aaron Passman
The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.
How Affinity FCU Became A Financial First Responder
Callahan & Associates
The New Jersey-New York metro credit union shares how a wellbeing-led strategy ensures members know where to turn first when life gets difficult.
Running With Scissors: The Bold Side Of Personalization
Callahan & Associates
To become skilled at personalization, credit unions must stop making assumptions about what resonates with members and start leveraging data to be sure.
A Short Guide To Compliance With The New Succession Planning Rule
Jennie Boden
Check all the right boxes while tying your credit union compliance efforts to strategy.