What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
4Q18 Trendwatch
February 14, 2019
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This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.
3 Takeaways From Trendwatch 4Q 2018
February 14, 2019
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Find out how credit unions performed in 2018, 10 years after the economic downturn.
Higher Interest Means Higher Member Returns For 2018
February 11, 2019
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Total dividends are on track to increase 30.5% as credit unions take advantage of the rising interest rate environment.
Performance Pop Quiz: How Do Rising Rates Impact Credit Union Liquidity?
February 7, 2019
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The federal funds rate increased four times in 2018. Test your knowledge on the role these rate hikes play in credit union loan and deposit pricing.
A Notable Improvement In Market Sentiment
February 5, 2019
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This insightful monthly market commentary will help you look beyond the headlines to better understand what is driving the current market trends that could impact your credit union’s investment portfolio.
10 Charts On Credit Union Lending
February 3, 2019
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The economic landscape looks much different today than it did 10 years ago. How have credit unions navigated the changes in the larger economy?
Performance Pop Quiz: Are Member Relationships Still On The Rise?
January 31, 2019
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Member relationships run deep at U.S. credit unions. Test your fourth quarter knowledge of these three fundamental member metrics.
How Workers Uses Data To Visualize A Better Tomorrow
January 30, 2019
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The Massachusetts credit union is working across the enterprise and with other credit unions to make the most of data visualization software.
Callahan Bowl XIV Predicts Rams Over Pats
January 28, 2019
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Callahan data confirms a resounding victory for the Los Angeles Rams.
A Steady Approach To The Investment Portfolio In A Rising Rate Environment
January 28, 2019
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Having the right strategy in place makes investment decisions fairly independent of interest rate rises and falls.
4Q18 Trendwatch
This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.
3 Takeaways From Trendwatch 4Q 2018
Find out how credit unions performed in 2018, 10 years after the economic downturn.
Higher Interest Means Higher Member Returns For 2018
Total dividends are on track to increase 30.5% as credit unions take advantage of the rising interest rate environment.
Performance Pop Quiz: How Do Rising Rates Impact Credit Union Liquidity?
The federal funds rate increased four times in 2018. Test your knowledge on the role these rate hikes play in credit union loan and deposit ...
10 Charts On Credit Union Lending
The economic landscape looks much different today than it did 10 years ago. How have credit unions navigated the changes in the larger economy?
Performance Pop Quiz: Are Member Relationships Still On The Rise?
Member relationships run deep at U.S. credit unions. Test your fourth quarter knowledge of these three fundamental member metrics.
How Workers Uses Data To Visualize A Better Tomorrow
The Massachusetts credit union is working across the enterprise and with other credit unions to make the most of data visualization software.
Callahan Bowl XIV Predicts Rams Over Pats
Callahan data confirms a resounding victory for the Los Angeles Rams.
A Steady Approach To The Investment Portfolio In A Rising Rate Environment
Having the right strategy in place makes investment decisions fairly independent of interest rate rises and falls.
Browse Topics
AI Adoption Is Growing. Are Credit Unions Keeping Pace?
Andrew Lepczyk
New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.
A Credit Union Bond Beyond Bloodlines
Aaron Passman
For Mike and Dave Valentine, the family business just happens to be credit unions. The father-son duo talk leadership styles, cooperative values, and the lessons they’ve learned from each other along the way.
Connection And Caring Matter As Much As Knowledge And Resources
Chris Howard
People who are truly financially thriving have both means and a sense of security that comes from confidence about the future. Building that kind of emotional engagement requires a deliberate design of everyday interactions.
Markets Flip From Pricing Cuts To 50% Chance Of Hikes
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Keep The Mortgage. Ditch The Fees.
Savana Morie
A rethink of closing costs, rate relief, and employer partnerships helped 7 17 Credit Union build an affordable housing mortgage program that works.
Home Is Where The Heart (And More) Is
Aaron Passman
Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.
3 Ways To Market For HELOC Success
Aaron Passman
Home equity lending is a winning option for credit unions in today’s mortgage environment. Learn how three different shops meet members’ needs.
Small House, Big Opportunity: 2 Takes On Manufactured Home Loans
Aaron Passman
Manufactured home loans can provide members access to affordable housing, including those in rural areas. Two credit unions share how they approach the niche product.
Mortgage Lending Is Back, But It Looks Different
Tony Waltrich
After a prolonged slowdown, signs of life are returning to mortgage lending. Growth is uneven, with first-time buyers and shifting rate dynamics driving activity in select segments.
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
A Notable Improvement In Market Sentiment