What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
Shares By The Numbers (3Q18)
December 24, 2018
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Deposit balances were on the rise as annual growth hit 5.0% in the third quarter of 2018.
New Year’s Resolution: Find Your True North
December 19, 2018
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In a changing economic environment, this guiding framework helps institutions determine where they want to go and how to get there.
Credit Unions And The Gift Of Financial Wellness
December 18, 2018
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Debt management mixes with the financial cooperative ethos in a year-round campaign for financial health.
True North, Employee Dreams, Holiday Help
December 17, 2018
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Five can’t-miss data points this week on CreditUnions.com.
Help For The Holidays And Beyond
December 17, 2018
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A leader of St. Louis Community Credit Union shares how the cooperative works every day to be “the social conscience of banking.”
Members By The Numbers (3Q18)
December 17, 2018
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New members as well as new relationships grew at U.S. credit unions in the third quarter of 2018.
Earnings By The Numbers (3Q18)
December 17, 2018
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ROA for credit unions hit 0.96%. This is the highest it has been since the third quarter of 2003.
Mortgages By The Numbers (3Q18)
December 11, 2018
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First mortgage balances at credit unions were up 9.9% as of Sept. 30, 2018.
Callahan’s Analytics Software Helps Upper Cumberland Credit Union Measure, Learn, And Thrive
December 10, 2018
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The credit union uses performance information to achieve strategic victories.
6 Graphs About Revenue In The Third Quarter Of 2018
December 10, 2018
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Credit unions covered their operating expenses with net interest income alone for the first time in seven years.
Shares By The Numbers (3Q18)
Deposit balances were on the rise as annual growth hit 5.0% in the third quarter of 2018.
New Year’s Resolution: Find Your True North
In a changing economic environment, this guiding framework helps institutions determine where they want to go and how to get there.
Credit Unions And The Gift Of Financial Wellness
Debt management mixes with the financial cooperative ethos in a year-round campaign for financial health.
True North, Employee Dreams, Holiday Help
Five can't-miss data points this week on CreditUnions.com.
Help For The Holidays And Beyond
A leader of St. Louis Community Credit Union shares how the cooperative works every day to be “the social conscience of banking.”
Members By The Numbers (3Q18)
New members as well as new relationships grew at U.S. credit unions in the third quarter of 2018.
Earnings By The Numbers (3Q18)
ROA for credit unions hit 0.96%. This is the highest it has been since the third quarter of 2003.
Mortgages By The Numbers (3Q18)
First mortgage balances at credit unions were up 9.9% as of Sept. 30, 2018.
Callahan’s Analytics Software Helps Upper Cumberland Credit Union Measure, Learn, And Thrive
The credit union uses performance information to achieve strategic victories.
6 Graphs About Revenue In The Third Quarter Of 2018
Credit unions covered their operating expenses with net interest income alone for the first time in seven years.
Browse Topics
Keep The Mortgage. Ditch The Fees.
Savana Morie
A rethink of closing costs, rate relief, and employer partnerships helped 7 17 Credit Union build an affordable housing mortgage program that works.
Home Is Where The Heart (And More) Is
Aaron Passman
Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.
3 Ways To Market For HELOC Success
Aaron Passman
Home equity lending is a winning option for credit unions in today’s mortgage environment. Learn how three different shops meet members’ needs.
Small House, Big Opportunity: 2 Takes On Manufactured Home Loans
Aaron Passman
Manufactured home loans can provide members access to affordable housing, including those in rural areas. Two credit unions share how they approach the niche product.
Mortgage Lending Is Back, But It Looks Different
Tony Waltrich
After a prolonged slowdown, signs of life are returning to mortgage lending. Growth is uneven, with first-time buyers and shifting rate dynamics driving activity in select segments.
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
Insights From The Outside: Don Rositano
Marc Rapport
How a former Sam’s Club finance leader adapted his member-first mindset to a not-for-profit credit union.
What’s In A Name: Vice President Of History And Culture
Aaron Passman
How a novel role instills SchoolsFirst FCU’s future leaders with an appreciation for its past.
Growth Is A Mindset, But Success Is In The Contract
Callahan & Associates
Arriba Advisors co-founder Tom Russell explores how credit unions can bridge the gap between a growth mindset and their technical reality.
Fraud Is Faster, Smarter, And Harder To Stop. Here’s How To.
Callahan & Associates
RKL offers insight, expertise, and experience to help fight off growing threats.