What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
Fed Staying The Course
October 3, 2018
No Comments
This insightful monthly market commentary will help you look beyond the headlines to better understand what is driving the current market trends that could impact your credit union’s investment portfolio.
10 Questions On The Minds Of Leaders (And How The Industry Is Responding)
October 1, 2018
No Comments
Learn more about the 10 questions keeping credit union leaders up at night and how the industry is responding to these challenges in this live webinar with Callahan senior vice president Chris Howard and associate vice president of analytics and business development, Sam Taft.
400,000 Reasons Truliant Has Automated Transaction Reconciliation
October 1, 2018
No Comments
The North Carolina credit union is halfway through moving away from the time-consuming process of manual ledger reconciliation.
State In The Spotlight: Iowa
October 1, 2018
No Comments
As the industry looks for ways to accelerate deposits, it appears Iowa credit unions are ahead of the curve with higher than average share growth.
3 Signs The Economy Has Hit A Plateau
October 1, 2018
No Comments
Industry leaders don’t need a crystal ball to see the future. It’s written in auto, jobs, and housing.
Shares By The Numbers (2Q18)
October 1, 2018
No Comments
Deposit balances were on the rise as annual growth hit 5.4% in the second quarter of 2018.
Auto Lending By The Numbers (2Q18)
October 1, 2018
No Comments
Total auto balances were on the rise as annual growth hit 10.6% in the second quarter of 2018.
Mortgages By The Numbers (2Q18)
October 1, 2018
No Comments
The credit union loan portfolio surpassed $1.0 trillion in the second quarter of 2018. Dig deep into this piece of the balance sheet.
Fewer Branches, Doubled Assets, And Self-Service
September 24, 2018
No Comments
Five can’t-miss data points this week on CreditUnions.com.
No One Way To Manage A Balance Sheet. No Such Thing As A Bad Loan.
September 20, 2018
No Comments
Callahan’s chief analyst shares his takeaways from ALM First’s Financial Forum.
10 Questions On The Minds Of Leaders (And How The Industry Is Responding)
Learn more about the 10 questions keeping credit union leaders up at night and how the industry is responding to these challenges in this live ...
400,000 Reasons Truliant Has Automated Transaction Reconciliation
The North Carolina credit union is halfway through moving away from the time-consuming process of manual ledger reconciliation.
State In The Spotlight: Iowa
As the industry looks for ways to accelerate deposits, it appears Iowa credit unions are ahead of the curve with higher than average share growth.
3 Signs The Economy Has Hit A Plateau
Industry leaders don’t need a crystal ball to see the future. It’s written in auto, jobs, and housing.
Shares By The Numbers (2Q18)
Deposit balances were on the rise as annual growth hit 5.4% in the second quarter of 2018.
Auto Lending By The Numbers (2Q18)
Total auto balances were on the rise as annual growth hit 10.6% in the second quarter of 2018.
Mortgages By The Numbers (2Q18)
The credit union loan portfolio surpassed $1.0 trillion in the second quarter of 2018. Dig deep into this piece of the balance sheet.
Fewer Branches, Doubled Assets, And Self-Service
Five can't-miss data points this week on CreditUnions.com.
No One Way To Manage A Balance Sheet. No Such Thing As A Bad Loan.
Callahan’s chief analyst shares his takeaways from ALM First’s Financial Forum.
Browse Topics
Financial Market Jitters Escalate
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Takeaways From Day 2 Of GAC
Aaron Passman
From macroeconomics to multiculturalism, the future of AI, and more, the second day of this year’s convention was packed with insights.
Takeaways From Day 1 Of GAC
Aaron Passman
From new attitudes to new ways of thinking about service delivery, here’s a look at the first day of the industry’s biggest event.
Credit Union Storytelling With A Mission Focus
Marc Rapport
Storytelling drives growth and loyalty at Navy Federal, where real member experiences become narratives that strengthen trust, reinforce value, and build lasting relationships.
How Lake Trust Turns Member Experiences Into Brand Strategy
Savana Morie
From where stories come from to how they’re produced and distributed, Lake Trust shares how authentic member narratives strengthen its brand and show what “positive impact” looks like in action.
How An Internal Storyteller Fuels Member Growth At Navy Federal
Marc Rapport
An expert in user experience turns complex problems and opportunities into narratives that guide leaders toward confident decisions and growth-focused investment.
At Ardent Credit Union, Deposits Are A ‘Slam Dunk’
Aaron Passman
The Philadelphia-area cooperative scores among rate-shopping members with a co-branded certificate that links savings returns to college basketball results.
The Strategic Case For Rethinking Credit Card Issuing
Callahan & Associates
The credit unions that will win the next decade of card growth are those that treat credit cards not as one time product launches but as dynamic ecosystems requiring continuous investment.
What Gen Z Is Really Looking For In A Credit Union
Callahan & Associates
Gen Z’s faith in traditional institutions gives credit unions a rich opportunity to serve as a key source of financial guidance.
What’s Job No. 2?
Aaron Passman
CreditUnions.com is all-in on growth and marketing this week, spotlighting real-world strategies that help cooperatives serve members for life, invest in people, expand their impact, and more.
Fed Staying The Course