What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
Deposit Repricing, Liquidity, And Other Challenges Ahead
September 20, 2018
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When and how to reprice deposits, liquidity management, and the potential for a future economic recession are a few of the key themes being discussed during ALM First’s Financial Forum this week.
Markets Digest Myriad Headlines
September 7, 2018
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This insightful monthly market commentary will help you look beyond the headlines to better understand what is driving the current market trends that could impact your credit union’s investment portfolio.
High Reward = High Return For This Plastic Program
September 5, 2018
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Three percent cash back and $59 a year are among the terms of Alliant Credit Union’s new credit card offering.
Boost In Pay, Second Quarter Data, And Baby Boomers
August 27, 2018
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Five can’t-miss data points this week on CreditUnions.com.
Credit Union Delinquency Drops 8 Basis Points At Midyear
August 27, 2018
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Asset quality is stronger than one year ago as 2018 shapes up to be the best year for delinquency since the Great Recession.
2Q18 Trendwatch
August 23, 2018
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This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.
Average Member Relationship Continues To Climb
August 22, 2018
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Credit unions attracted new members and deepened relationships in the second quarter of the year.
3 Takeaways From Trendwatch 2Q 2018
August 22, 2018
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Loans, liquidity, and credit union love. How did credit unions perform in the second quarter?
Borrowings Increase 11.7% In Second Quarter
August 21, 2018
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A breakdown of the borrowings portfolio explains double-digit growth that’s highest since 2015.
Top 10 Credit Union Auditing/CPA Firms
August 20, 2018
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By law, credit unions at a certain asset threshold must engage an outside CPA firm for an annual audit. But an inspection of today’s modern credit union includes much more than bean counting.
Deposit Repricing, Liquidity, And Other Challenges Ahead
When and how to reprice deposits, liquidity management, and the potential for a future economic recession are a few of the key themes being discussed ...
High Reward = High Return For This Plastic Program
Three percent cash back and $59 a year are among the terms of Alliant Credit Union’s new credit card offering.
Boost In Pay, Second Quarter Data, And Baby Boomers
Five can’t-miss data points this week on CreditUnions.com.
Credit Union Delinquency Drops 8 Basis Points At Midyear
Asset quality is stronger than one year ago as 2018 shapes up to be the best year for delinquency since the Great Recession.
2Q18 Trendwatch
This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.
Average Member Relationship Continues To Climb
Credit unions attracted new members and deepened relationships in the second quarter of the year.
3 Takeaways From Trendwatch 2Q 2018
Loans, liquidity, and credit union love. How did credit unions perform in the second quarter?
Borrowings Increase 11.7% In Second Quarter
A breakdown of the borrowings portfolio explains double-digit growth that’s highest since 2015.
Top 10 Credit Union Auditing/CPA Firms
By law, credit unions at a certain asset threshold must engage an outside CPA firm for an annual audit. But an inspection of today’s modern ...
Browse Topics
Financial Market Jitters Escalate
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Takeaways From Day 2 Of GAC
Aaron Passman
From macroeconomics to multiculturalism, the future of AI, and more, the second day of this year’s convention was packed with insights.
Takeaways From Day 1 Of GAC
Aaron Passman
From new attitudes to new ways of thinking about service delivery, here’s a look at the first day of the industry’s biggest event.
Credit Union Storytelling With A Mission Focus
Marc Rapport
Storytelling drives growth and loyalty at Navy Federal, where real member experiences become narratives that strengthen trust, reinforce value, and build lasting relationships.
How Lake Trust Turns Member Experiences Into Brand Strategy
Savana Morie
From where stories come from to how they’re produced and distributed, Lake Trust shares how authentic member narratives strengthen its brand and show what “positive impact” looks like in action.
How An Internal Storyteller Fuels Member Growth At Navy Federal
Marc Rapport
An expert in user experience turns complex problems and opportunities into narratives that guide leaders toward confident decisions and growth-focused investment.
At Ardent Credit Union, Deposits Are A ‘Slam Dunk’
Aaron Passman
The Philadelphia-area cooperative scores among rate-shopping members with a co-branded certificate that links savings returns to college basketball results.
The Strategic Case For Rethinking Credit Card Issuing
Callahan & Associates
The credit unions that will win the next decade of card growth are those that treat credit cards not as one time product launches but as dynamic ecosystems requiring continuous investment.
What Gen Z Is Really Looking For In A Credit Union
Callahan & Associates
Gen Z’s faith in traditional institutions gives credit unions a rich opportunity to serve as a key source of financial guidance.
What’s Job No. 2?
Aaron Passman
CreditUnions.com is all-in on growth and marketing this week, spotlighting real-world strategies that help cooperatives serve members for life, invest in people, expand their impact, and more.
Markets Digest Myriad Headlines