What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
Efficiency By The Numbers (1Q18)
August 20, 2018
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U.S. credit unions reported the lowest ever first quarter efficiency ratio in 2018.
Interest Margin Expands For The Fifth Quarter
August 20, 2018
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The net interest margin at credit unions nationwide increased as interest income expanded more than $3 billion in the past year.
Credit Cards By The Numbers (1Q18)
August 13, 2018
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Balances as well as delinquencies for credit union credit cards were on the rise in the first quarter of the year.
Temporary Easing Of Trade Concerns
August 6, 2018
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This insightful monthly market commentary will help you look beyond the headlines to better understand what is driving the current market trends that could impact your credit union’s investment portfolio.
Lending By The Numbers (1Q18)
August 6, 2018
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First quarter lending at credit unions contributed to an expanding balance sheet.
Best Of July 2018
August 1, 2018
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Based on July traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
The Countdown To CECL Has Begun
July 30, 2018
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Future losses will soon be part of the equation for calculating reserves, and there’s much work to be done.
A Deposit Strategy 5 Years In The Making
July 30, 2018
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Technology Credit Union has repositioned its balance sheet to prepare for today’s rate environment.
How To Build BI, #RelationshipGoals, Credit Union Horticulture
July 23, 2018
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Five can’t-miss data points this week on CreditUnions.com.
Investments By The Numbers (1Q18)
July 23, 2018
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Credit union investments shift in a rising rate environment.
Efficiency By The Numbers (1Q18)
U.S. credit unions reported the lowest ever first quarter efficiency ratio in 2018.
Interest Margin Expands For The Fifth Quarter
The net interest margin at credit unions nationwide increased as interest income expanded more than $3 billion in the past year.
Credit Cards By The Numbers (1Q18)
Balances as well as delinquencies for credit union credit cards were on the rise in the first quarter of the year.
Lending By The Numbers (1Q18)
First quarter lending at credit unions contributed to an expanding balance sheet.
Best Of July 2018
Based on July traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
The Countdown To CECL Has Begun
Future losses will soon be part of the equation for calculating reserves, and there’s much work to be done.
A Deposit Strategy 5 Years In The Making
Technology Credit Union has repositioned its balance sheet to prepare for today’s rate environment.
How To Build BI, #RelationshipGoals, Credit Union Horticulture
Five can’t-miss data points this week on CreditUnions.com.
Investments By The Numbers (1Q18)
Credit union investments shift in a rising rate environment.
Browse Topics
AI Adoption Is Growing. Are Credit Unions Keeping Pace?
Andrew Lepczyk
New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.
A Credit Union Bond Beyond Bloodlines
Aaron Passman
For Mike and Dave Valentine, the family business just happens to be credit unions. The father-son duo talk leadership styles, cooperative values, and the lessons they’ve learned from each other along the way.
Connection And Caring Matter As Much As Knowledge And Resources
Chris Howard
People who are truly financially thriving have both means and a sense of security that comes from confidence about the future. Building that kind of emotional engagement requires a deliberate design of everyday interactions.
Markets Flip From Pricing Cuts To 50% Chance Of Hikes
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Keep The Mortgage. Ditch The Fees.
Savana Morie
A rethink of closing costs, rate relief, and employer partnerships helped 7 17 Credit Union build an affordable housing mortgage program that works.
Home Is Where The Heart (And More) Is
Aaron Passman
Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.
3 Ways To Market For HELOC Success
Aaron Passman
Home equity lending is a winning option for credit unions in today’s mortgage environment. Learn how three different shops meet members’ needs.
Small House, Big Opportunity: 2 Takes On Manufactured Home Loans
Aaron Passman
Manufactured home loans can provide members access to affordable housing, including those in rural areas. Two credit unions share how they approach the niche product.
Mortgage Lending Is Back, But It Looks Different
Tony Waltrich
After a prolonged slowdown, signs of life are returning to mortgage lending. Growth is uneven, with first-time buyers and shifting rate dynamics driving activity in select segments.
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
Temporary Easing Of Trade Concerns