What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
2018 Executive Priorities At-A-Glance
March 19, 2018
No Comments
Feedback from Callahan’s 2018 Executive Outlook Survey identifies industry challenges and opportunities for the months ahead.
Employee Surveys, USDA Loans, And More
March 19, 2018
No Comments
Five can’t-miss data points this week on CreditUnions.com.
Trade Worries: Not Gone. Not Forgotten.
March 15, 2018
No Comments
The trade story is not done. It’s just in intermission.
Debit Rewards, Market Expansion, And A New Charter
March 12, 2018
No Comments
Five can’t-miss data points this week on CreditUnions.com.
Non-Interest Income Continues To Grow In Importance
March 12, 2018
No Comments
The need for credit unions to generate non-interest income continues to grow in a narrowing margin environment.
A Look Behind The Credit Union Impact Report
March 9, 2018
No Comments
Join Callahan & Associates for a discussion about the overall impact of the credit union movement.
Volatility Returns To Global Risk Markets
March 7, 2018
No Comments
What market drivers could also impact the credit union investment portfolio?
Of Vendor And Risk Management
March 5, 2018
No Comments
Five can’t-miss data points this week on CreditUnions.com.
5 Reasons To Watch Callahan’s 4Q17 Trendwatch
March 5, 2018
No Comments
Early data trends help leaders prepare for year-end analysis.
State In The Spotlight: New York
March 1, 2018
No Comments
Both the average share balance and average share accounts per member for New York credit unions was higher than national averages.
2018 Executive Priorities At-A-Glance
Feedback from Callahan’s 2018 Executive Outlook Survey identifies industry challenges and opportunities for the months ahead.
Employee Surveys, USDA Loans, And More
Five can’t-miss data points this week on CreditUnions.com.
Debit Rewards, Market Expansion, And A New Charter
Five can’t-miss data points this week on CreditUnions.com.
Non-Interest Income Continues To Grow In Importance
The need for credit unions to generate non-interest income continues to grow in a narrowing margin environment.
A Look Behind The Credit Union Impact Report
Join Callahan & Associates for a discussion about the overall impact of the credit union movement.
Volatility Returns To Global Risk Markets
What market drivers could also impact the credit union investment portfolio?
Of Vendor And Risk Management
Five can’t-miss data points this week on CreditUnions.com.
5 Reasons To Watch Callahan’s 4Q17 Trendwatch
Early data trends help leaders prepare for year-end analysis.
State In The Spotlight: New York
Both the average share balance and average share accounts per member for New York credit unions was higher than national averages.
Browse Topics
A New Product Playbook Is Driving Change At Premier Credit Union
Savana Morie
In order to adopt a more proactive strategy, the Iowa cooperative is using a dedicated product development team to promote visibility and follow-through from idea to launch.
Meet The Finalists For The 2026 Innovation Series: AI-Powered Member Experience
Callahan & Associates
This year’s finalists are reimagining how credit unions can use AI to combine cutting-edge technology with old-school member service.
When Members Don’t Turn To FIs, They Turn To Friends And Family
Andrew Lepczyk
Financial advice comes in many forms. How can credits union make sure they are the No. 1 choice for their members?
Meet The Finalists For The 2026 Innovation Series: Reimagining The Lending Experience
Callahan & Associates
This year’s finalists are uncovering new ways to harness the power of technology to improve and expand lending across the industry.
A Small Match Builds Big Emergency Savings At Lake Trust
Aaron Passman
A program to help staffers improve their savings skills generated more than $200,000 in deposits and helped change participants’ financial habits.
Credit Union Data Predicts Who Will Win Super Bowl 2026
Andrew Lepczyk
As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.
140 Million Reasons To Lend
Aaron Passman
Lending is evolving, and credit unions are adapting. This week, CreditUnions.com examines how shifting economic conditions are reshaping lending strategies.
Rethinking Auto Lending And The Choices Facing Credit Union Leaders
Callahan & Associates
Affordability pressures, extended loan terms, and shifting vehicle values are forcing institutions to look beyond familiar structures and reconsider how to balance risk and return.
What Credit Unions Can Do NOW To Launch And Expand Student Lending Programs
Callahan & Associates
Credit unions are uniquely well-positioned to guide members through uncertainty and fill essential funding gaps.
What Would A 10% Credit Card Rate Cap Mean For Credit Unions And Members?
Andrew Lepczyk
A closer look at the trade-offs of mandated lower credit card rates reveals a delicate balance between portfolio health and member access.
Trade Worries: Not Gone. Not Forgotten.