What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
Tipping The Scale
March 1, 2018
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Whether inflation swells or holds steady in the coming year relies on two variables.
How KeyPoint Made $7.2 Million On Investments In 2017
February 19, 2018
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The Silicon Valley cooperative consistently ranks among the top performers nationally in terms of yield on investments.
4Q 2017 Trendwatch
February 16, 2018
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This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.
Digital Experiences, Quarterly Reviews, And More
February 12, 2018
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Five can’t-miss data points this week on CreditUnions.com.
A Great Member Giveback
February 6, 2018
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Sentry Credit Union pays it members an unprecedented dividend bonus.
A Chainsaw To Stocks As Bond Rates Rise
February 5, 2018
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What market drivers could also impact the credit union investment portfolio?
Callahan Bowl XIII Predicts Eagles Over Patriots
February 1, 2018
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Callahan data confirms this is where the Patriots dynasty ends.
Caution In The Bond Market?
January 18, 2018
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Plus, a congressional spending bill vote looms.
Get Busy Living Or Get Busy Dying
January 17, 2018
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A strong operation in rural Minnesota helps SouthPoint Financial Credit Union meet members where they are.
How To Make Business Loans In A Bustling Banking Market
January 12, 2018
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Charlotte Metro Credit Union manages risk while growing business deposits and loans faster than credit union averages.
How KeyPoint Made $7.2 Million On Investments In 2017
The Silicon Valley cooperative consistently ranks among the top performers nationally in terms of yield on investments.
4Q 2017 Trendwatch
This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.
Digital Experiences, Quarterly Reviews, And More
Five can’t-miss data points this week on CreditUnions.com.
A Great Member Giveback
Sentry Credit Union pays it members an unprecedented dividend bonus.
A Chainsaw To Stocks As Bond Rates Rise
What market drivers could also impact the credit union investment portfolio?
Callahan Bowl XIII Predicts Eagles Over Patriots
Callahan data confirms this is where the Patriots dynasty ends.
Caution In The Bond Market?
Plus, a congressional spending bill vote looms.
Get Busy Living Or Get Busy Dying
A strong operation in rural Minnesota helps SouthPoint Financial Credit Union meet members where they are.
How To Make Business Loans In A Bustling Banking Market
Charlotte Metro Credit Union manages risk while growing business deposits and loans faster than credit union averages.
Browse Topics
Meet The Finalists For The 2026 Innovation Series: Data And Decision Intelligence
Callahan & Associates
This year’s finalists are reimagining how credit unions use data to boost service levels and improve efficiencies.
A New Product Playbook Is Driving Change At Premier Credit Union
Savana Morie
In order to adopt a more proactive strategy, the Iowa cooperative is using a dedicated product development team to promote visibility and follow-through from idea to launch.
Meet The Finalists For The 2026 Innovation Series: AI-Powered Member Experience
Callahan & Associates
This year’s finalists are reimagining how credit unions can use AI to combine cutting-edge technology with old-school member service.
When Members Don’t Turn To FIs, They Turn To Friends And Family
Andrew Lepczyk
Financial advice comes in many forms. How can credits union make sure they are the No. 1 choice for their members?
Meet The Finalists For The 2026 Innovation Series: Reimagining The Lending Experience
Callahan & Associates
This year’s finalists are uncovering new ways to harness the power of technology to improve and expand lending across the industry.
A Small Match Builds Big Emergency Savings At Lake Trust
Aaron Passman
A program to help staffers improve their savings skills generated more than $200,000 in deposits and helped change participants’ financial habits.
Credit Union Data Predicts Who Will Win Super Bowl 2026
Andrew Lepczyk
As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.
140 Million Reasons To Lend
Aaron Passman
Lending is evolving, and credit unions are adapting. This week, CreditUnions.com examines how shifting economic conditions are reshaping lending strategies.
Rethinking Auto Lending And The Choices Facing Credit Union Leaders
Callahan & Associates
Affordability pressures, extended loan terms, and shifting vehicle values are forcing institutions to look beyond familiar structures and reconsider how to balance risk and return.
What Credit Unions Can Do NOW To Launch And Expand Student Lending Programs
Callahan & Associates
Credit unions are uniquely well-positioned to guide members through uncertainty and fill essential funding gaps.
Tipping The Scale