What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
Return Of The Trade Hype
March 22, 2018
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Trade news is back in the spotlight after the Trump Administration announced $50 billion in new tariffs aimed directly at China.
2018 Executive Priorities At-A-Glance
March 19, 2018
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Feedback from Callahan’s 2018 Executive Outlook Survey identifies industry challenges and opportunities for the months ahead.
Employee Surveys, USDA Loans, And More
March 19, 2018
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Five can’t-miss data points this week on CreditUnions.com.
Trade Worries: Not Gone. Not Forgotten.
March 15, 2018
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The trade story is not done. It’s just in intermission.
Debit Rewards, Market Expansion, And A New Charter
March 12, 2018
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Five can’t-miss data points this week on CreditUnions.com.
Non-Interest Income Continues To Grow In Importance
March 12, 2018
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The need for credit unions to generate non-interest income continues to grow in a narrowing margin environment.
A Look Behind The Credit Union Impact Report
March 9, 2018
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Join Callahan & Associates for a discussion about the overall impact of the credit union movement.
Volatility Returns To Global Risk Markets
March 7, 2018
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What market drivers could also impact the credit union investment portfolio?
Of Vendor And Risk Management
March 5, 2018
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Five can’t-miss data points this week on CreditUnions.com.
5 Reasons To Watch Callahan’s 4Q17 Trendwatch
March 5, 2018
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Early data trends help leaders prepare for year-end analysis.
2018 Executive Priorities At-A-Glance
Feedback from Callahan’s 2018 Executive Outlook Survey identifies industry challenges and opportunities for the months ahead.
Employee Surveys, USDA Loans, And More
Five can’t-miss data points this week on CreditUnions.com.
Trade Worries: Not Gone. Not Forgotten.
The trade story is not done. It’s just in intermission.
Debit Rewards, Market Expansion, And A New Charter
Five can’t-miss data points this week on CreditUnions.com.
Non-Interest Income Continues To Grow In Importance
The need for credit unions to generate non-interest income continues to grow in a narrowing margin environment.
A Look Behind The Credit Union Impact Report
Join Callahan & Associates for a discussion about the overall impact of the credit union movement.
Volatility Returns To Global Risk Markets
What market drivers could also impact the credit union investment portfolio?
Of Vendor And Risk Management
Five can’t-miss data points this week on CreditUnions.com.
5 Reasons To Watch Callahan’s 4Q17 Trendwatch
Early data trends help leaders prepare for year-end analysis.
Browse Topics
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
Insights From The Outside: Don Rositano
Marc Rapport
How a former Sam’s Club finance leader adapted his member-first mindset to a not-for-profit credit union.
What’s In A Name: Vice President Of History And Culture
Aaron Passman
How a unique role instills SchoolsFirst FCU’s future leaders with an appreciation for its past.
Growth Is A Mindset, But Success Is In The Contract
Callahan & Associates
Arriba Advisors co-founder Tom Russell explores how credit unions can bridge the gap between a growth mindset and their technical reality.
Fraud Is Faster, Smarter, And Harder To Stop. Here’s How To.
Callahan & Associates
RKL offers insight, expertise, and experience to help fight off growing threats.
The Numbers Are Good. The Moment Is Hard.
William Hunt
Members are anxious about their financial futures, even as credit unions remain financially strong. Institutions that respond to this moment can make 2026 a turning point.
Wages Are Growing. Wallets Are Not.
Sherry Virden
Global events are flowing directly into household budgets, reshaping how credit union members save, borrow, and cope. Such trends don’t always show up in headline data.
Credit Unions Are Having A Margin Moment
Tony Waltrich
Credit unions are benefiting from a rare margin advantage as loans reprice slower than deposits. The question now is how institutions will use that strength to better serve members.
Where Have All The Members Gone?
Omar Shalabi
Membership growth is slowing, but financial activity is not. What does the modern financial relationship look like?
5 Takeaways From First Quarter Credit Union Performance Data
William Hunt
Inflation, war, and uncertain futures have reshaped members’ needs in 2026. What does credit union performance data from the first quarter of 2026 say about household budgets, inflation pressures, and more?
Return Of The Trade Hype