What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
State In The Spotlight: New York
March 1, 2018
No Comments
Both the average share balance and average share accounts per member for New York credit unions was higher than national averages.
Tipping The Scale
March 1, 2018
No Comments
Whether inflation swells or holds steady in the coming year relies on two variables.
How KeyPoint Made $7.2 Million On Investments In 2017
February 19, 2018
No Comments
The Silicon Valley cooperative consistently ranks among the top performers nationally in terms of yield on investments.
4Q 2017 Trendwatch
February 16, 2018
No Comments
This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.
Digital Experiences, Quarterly Reviews, And More
February 12, 2018
No Comments
Five can’t-miss data points this week on CreditUnions.com.
A Great Member Giveback
February 6, 2018
No Comments
Sentry Credit Union pays it members an unprecedented dividend bonus.
A Chainsaw To Stocks As Bond Rates Rise
February 5, 2018
No Comments
What market drivers could also impact the credit union investment portfolio?
Callahan Bowl XIII Predicts Eagles Over Patriots
February 1, 2018
No Comments
Callahan data confirms this is where the Patriots dynasty ends.
Caution In The Bond Market?
January 18, 2018
No Comments
Plus, a congressional spending bill vote looms.
Get Busy Living Or Get Busy Dying
January 17, 2018
No Comments
A strong operation in rural Minnesota helps SouthPoint Financial Credit Union meet members where they are.
State In The Spotlight: New York
Both the average share balance and average share accounts per member for New York credit unions was higher than national averages.
How KeyPoint Made $7.2 Million On Investments In 2017
The Silicon Valley cooperative consistently ranks among the top performers nationally in terms of yield on investments.
4Q 2017 Trendwatch
This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.
Digital Experiences, Quarterly Reviews, And More
Five can’t-miss data points this week on CreditUnions.com.
A Great Member Giveback
Sentry Credit Union pays it members an unprecedented dividend bonus.
A Chainsaw To Stocks As Bond Rates Rise
What market drivers could also impact the credit union investment portfolio?
Callahan Bowl XIII Predicts Eagles Over Patriots
Callahan data confirms this is where the Patriots dynasty ends.
Caution In The Bond Market?
Plus, a congressional spending bill vote looms.
Get Busy Living Or Get Busy Dying
A strong operation in rural Minnesota helps SouthPoint Financial Credit Union meet members where they are.
Browse Topics
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
Insights From The Outside: Don Rositano
Marc Rapport
How a former Sam’s Club finance leader adapted his member-first mindset to a not-for-profit credit union.
What’s In A Name: Vice President Of History And Culture
Aaron Passman
How a unique role instills SchoolsFirst FCU’s future leaders with an appreciation for its past.
Growth Is A Mindset, But Success Is In The Contract
Callahan & Associates
Arriba Advisors co-founder Tom Russell explores how credit unions can bridge the gap between a growth mindset and their technical reality.
Fraud Is Faster, Smarter, And Harder To Stop. Here’s How To.
Callahan & Associates
RKL offers insight, expertise, and experience to help fight off growing threats.
The Numbers Are Good. The Moment Is Hard.
William Hunt
Members are anxious about their financial futures, even as credit unions remain financially strong. Institutions that respond to this moment can make 2026 a turning point.
Wages Are Growing. Wallets Are Not.
Sherry Virden
Global events are flowing directly into household budgets, reshaping how credit union members save, borrow, and cope. Such trends don’t always show up in headline data.
Credit Unions Are Having A Margin Moment
Tony Waltrich
Credit unions are benefiting from a rare margin advantage as loans reprice slower than deposits. The question now is how institutions will use that strength to better serve members.
Where Have All The Members Gone?
Omar Shalabi
Membership growth is slowing, but financial activity is not. What does the modern financial relationship look like?
5 Takeaways From First Quarter Credit Union Performance Data
William Hunt
Inflation, war, and uncertain futures have reshaped members’ needs in 2026. What does credit union performance data from the first quarter of 2026 say about household budgets, inflation pressures, and more?
Tipping The Scale