What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
The Wedding Guest
July 6, 2017
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Why some traders are worried about President Trump’s visit to Europe for the G-20 summit.
Earnings By The Numbers (1Q17)
July 5, 2017
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Total revenue reached $15.5 billion in the first quarter of 2017. That’s up 8.1% year-over-year from the $14.3 billion credit unions posted in the first quarter of 2016.
How Does Location Affect Expenses?
July 3, 2017
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Contextualizing costs based on location can make a big difference when analyzing the bottom line.
Is The World Going Flat?
July 1, 2017
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Shorter-term rates have moved higher, but the bumps in the overnight rate have had little impact past the two-year note.
State In The Spotlight: Idaho
July 1, 2017
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There are three times the number of credit unions than banks in Idaho, and members are making the most of the credit union movement. Idaho credit unions post the third-best performance among all 50 states for member, asset, loan, and share growth.
Bringing Hope Back To Tampa Bay
June 22, 2017
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Economic turbulence had an entire Florida community singing the blues, but the reinvigoration of a cooperative cornerstone changed the outlook.
An Assessment Of The Amazon Effect
June 22, 2017
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Amazon’s purchase of Whole Foods is not a game-changer for inflation or Fed policy.
The Service Shift Behind Credit Union Employment Growth
June 19, 2017
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Credit unions add technology and jobs amid the move to universal tellers, ITMs, and the new branch design.
Employment Growth And Innovative Hiring Strategies
June 19, 2017
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Five can’t-miss data points featured this week on CreditUnions.com.
New Charter, New Life For A New York Credit Union
June 12, 2017
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How a new headquarters building and a community charter underpinned growth at Peru FCU.
Earnings By The Numbers (1Q17)
Total revenue reached $15.5 billion in the first quarter of 2017. That’s up 8.1% year-over-year from the $14.3 billion credit unions posted in the first ...
How Does Location Affect Expenses?
Contextualizing costs based on location can make a big difference when analyzing the bottom line.
Is The World Going Flat?
Shorter-term rates have moved higher, but the bumps in the overnight rate have had little impact past the two-year note.
State In The Spotlight: Idaho
There are three times the number of credit unions than banks in Idaho, and members are making the most of the credit union movement. Idaho ...
Bringing Hope Back To Tampa Bay
Economic turbulence had an entire Florida community singing the blues, but the reinvigoration of a cooperative cornerstone changed the outlook.
An Assessment Of The Amazon Effect
Amazon’s purchase of Whole Foods is not a game-changer for inflation or Fed policy.
The Service Shift Behind Credit Union Employment Growth
Credit unions add technology and jobs amid the move to universal tellers, ITMs, and the new branch design.
Employment Growth And Innovative Hiring Strategies
Five can't-miss data points featured this week on CreditUnions.com.
New Charter, New Life For A New York Credit Union
How a new headquarters building and a community charter underpinned growth at Peru FCU.
Browse Topics
Meet The Finalists For The 2026 Innovation Series: Data And Decision Intelligence
Callahan & Associates
This year’s finalists are reimagining how credit unions use data to boost service levels and improve efficiencies.
A New Product Playbook Is Driving Change At Premier Credit Union
Savana Morie
In order to adopt a more proactive strategy, the Iowa cooperative is using a dedicated product development team to promote visibility and follow-through from idea to launch.
Meet The Finalists For The 2026 Innovation Series: AI-Powered Member Experience
Callahan & Associates
This year’s finalists are reimagining how credit unions can use AI to combine cutting-edge technology with old-school member service.
When Members Don’t Turn To FIs, They Turn To Friends And Family
Andrew Lepczyk
Financial advice comes in many forms. How can credits union make sure they are the No. 1 choice for their members?
Meet The Finalists For The 2026 Innovation Series: Reimagining The Lending Experience
Callahan & Associates
This year’s finalists are uncovering new ways to harness the power of technology to improve and expand lending across the industry.
A Small Match Builds Big Emergency Savings At Lake Trust
Aaron Passman
A program to help staffers improve their savings skills generated more than $200,000 in deposits and helped change participants’ financial habits.
Credit Union Data Predicts Who Will Win Super Bowl 2026
Andrew Lepczyk
As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.
140 Million Reasons To Lend
Aaron Passman
Lending is evolving, and credit unions are adapting. This week, CreditUnions.com examines how shifting economic conditions are reshaping lending strategies.
Rethinking Auto Lending And The Choices Facing Credit Union Leaders
Callahan & Associates
Affordability pressures, extended loan terms, and shifting vehicle values are forcing institutions to look beyond familiar structures and reconsider how to balance risk and return.
What Credit Unions Can Do NOW To Launch And Expand Student Lending Programs
Callahan & Associates
Credit unions are uniquely well-positioned to guide members through uncertainty and fill essential funding gaps.
The Wedding Guest