What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
Measuring The Cooperative Difference
April 7, 2017
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A new way of looking at data helps leaders look beyond traditional definitions of success.
Pentagon FCU, PACE CU, and Burbank City Employees Place #1 in Callahan’s Return of the Member Index
April 7, 2017
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Credit unions today are constantly striving to improve their member service, whether it’s through new savings options, competitive loan rates or a wider variety of services. To help gauge the credit union movement’s constant progress, Callahan & Associates created the Return of the Member (ROM) Index.
Pants On Fire
April 6, 2017
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Fed officials can no longer deny they consider the markets when deciding monetary policy.
2017 Executive Priorities At-A-Glance
March 31, 2017
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Feedback from Callahan’s annual Executive Outlook Survey highlights industry goals for 2017.
The Future Of Consumer Credit
March 31, 2017
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Growth in consumer credit has sparked concern about credit quality. How will credit unions know when it’s really time to worry?
Credit Unions Everywhere Live The “Members First” Motto
March 31, 2017
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When employees prioritize what is best for the member, they demonstrate the cooperative difference.
A Fruitful Year For Which To Cheer
March 31, 2017
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Impressive financials, member service, and innovative strategies — there’s a lot to celebrate in the credit union movement.
State In The Spotlight: Wyoming
March 31, 2017
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Wyoming credit unions are all about growth. These credit unions have posted some of the strongest growth rates of any state in the nation, and it appears more and more Wyomingites are selecting credit unions to be their primary financial institutions.
Turning A Deaf Ear To The Fed
March 30, 2017
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Does the Fed still matter to bond traders?
Non-Interest Income: A Decade-Long Look At Ensuring Sustainability
March 27, 2017
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Callahan data shows there is a growing reliance on NII in keeping credit unions surviving and thriving.
Measuring The Cooperative Difference
A new way of looking at data helps leaders look beyond traditional definitions of success.
Pentagon FCU, PACE CU, and Burbank City Employees Place #1 in Callahan’s Return of the Member Index
Credit unions today are constantly striving to improve their member service, whether it's through new savings options, competitive loan rates or a wider variety of ...
2017 Executive Priorities At-A-Glance
Feedback from Callahan’s annual Executive Outlook Survey highlights industry goals for 2017.
The Future Of Consumer Credit
Growth in consumer credit has sparked concern about credit quality. How will credit unions know when it’s really time to worry?
Credit Unions Everywhere Live The “Members First” Motto
When employees prioritize what is best for the member, they demonstrate the cooperative difference.
A Fruitful Year For Which To Cheer
Impressive financials, member service, and innovative strategies — there’s a lot to celebrate in the credit union movement.
State In The Spotlight: Wyoming
Wyoming credit unions are all about growth. These credit unions have posted some of the strongest growth rates of any state in the nation, and ...
Turning A Deaf Ear To The Fed
Does the Fed still matter to bond traders?
Non-Interest Income: A Decade-Long Look At Ensuring Sustainability
Callahan data shows there is a growing reliance on NII in keeping credit unions surviving and thriving.
Browse Topics
Credit Union Data Predicts Who Will Win Super Bowl 2026
Andrew Lepczyk
As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.
140 Million Reasons To Lend
Aaron Passman
Lending is evolving, and credit unions are adapting. This week, CreditUnions.com examines how shifting economic conditions are reshaping lending strategies.
Rethinking Auto Lending And The Choices Facing Credit Union Leaders
Callahan & Associates
Affordability pressures, extended loan terms, and shifting vehicle values are forcing institutions to look beyond familiar structures and reconsider how to balance risk and return.
What Credit Unions Can Do NOW To Launch And Expand Student Lending Programs
Callahan & Associates
Credit unions are uniquely well-positioned to guide members through uncertainty and fill essential funding gaps.
What Would A 10% Credit Card Rate Cap Mean For Credit Unions And Members?
Andrew Lepczyk
A closer look at the trade-offs of mandated lower credit card rates reveals a delicate balance between portfolio health and member access.
5 Tucson Credit Unions Join Forces For Affordable Housing
Savana Morie
A handful of regional credit unions pair up with the GoWest Foundation to offer 100% financing for eligible borrowers.
4 Important Exceptions To Track For Commercial Lending
Callahan & Associates
Learn how to identify, track, and manage four commercial lending exceptions to reduce risk, strengthen compliance, and streamline operations.
The Personal Loan Landscape Has Shifted
Aaron Passman
Declining savings rates and rising financial pressure are reshaping why members borrow, pushing credit unions to rethink lending strategies.
Simplify Credit Card Issuing For Sustainable Growth
Callahan & Associates
How can credit unions stay true to their mission while evolving to meet modern needs?
Will Ultra-Low Interest Rates Improve Housing Affordability?
Andrew Lepczyk
Ultra-low rates might feel like a boost to affordability, but they can create unintended challenges that ripple through housing markets, lenders, and the members credit unions serve.
Pants On Fire