What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
Follow The Golden Brick Road
May 8, 2017
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The story behind Golden 1 Credit Union’s 35.5% auto loan growth.
Rates Rise And Heath Care Falls?
May 4, 2017
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What traders learned from yesterday’s FOMC statement, and how they’ll react to the latest health care vote.
Auto Leases, Balloons, And Pre-Approvals
May 1, 2017
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Five can’t-miss data points featured this week on CreditUnions.com.
Branch Enhancements And Community Involvement Contribute To Double-Digit Growth
April 28, 2017
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University of Michigan CU sees notable growth following completion of branch upgrades and generous community initiatives.
The 2016 Credit Union Leaders
April 25, 2017
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At year-end 2016, see which credit unions lead the way in six key cooperative metrics.
The 2015 Credit Union Leaders
April 25, 2017
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At year-end 2015, see which credit unions lead the way in six key cooperative metrics.
Leaders In Efficiency At Year-End 2016
April 25, 2017
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Check out this leader table to see which credit unions beat the industry average.
Attracting Millennials, Boosting Mobile, And Member-First Mergers
April 24, 2017
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Five can’t-miss data points featured this week on CreditUnions.com.
Investments By The Numbers (4Q 2016)
April 24, 2017
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Cash at other financial institutions and Fed agency MBS have increased by 6.4% and 4.2%, respectively, over the past year. What else has happened inside the credit union investment portfolio?
A Primer On The French Election
April 20, 2017
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Traders and Wall Street are making a big deal out of the French election. Here’s what Americans need to know.
Follow The Golden Brick Road
The story behind Golden 1 Credit Union's 35.5% auto loan growth.
Auto Leases, Balloons, And Pre-Approvals
Five can't-miss data points featured this week on CreditUnions.com.
Branch Enhancements And Community Involvement Contribute To Double-Digit Growth
University of Michigan CU sees notable growth following completion of branch upgrades and generous community initiatives.
The 2016 Credit Union Leaders
At year-end 2016, see which credit unions lead the way in six key cooperative metrics.
The 2015 Credit Union Leaders
At year-end 2015, see which credit unions lead the way in six key cooperative metrics.
Leaders In Efficiency At Year-End 2016
Check out this leader table to see which credit unions beat the industry average.
Attracting Millennials, Boosting Mobile, And Member-First Mergers
Five can't-miss data points featured this week on CreditUnions.com.
Investments By The Numbers (4Q 2016)
Cash at other financial institutions and Fed agency MBS have increased by 6.4% and 4.2%, respectively, over the past year. What else has happened inside ...
A Primer On The French Election
Traders and Wall Street are making a big deal out of the French election. Here's what Americans need to know.
Browse Topics
Credit Human Redefines ‘Green’ In The Heart Of Texas
Savana Morie
The credit union completed a three acre headquarters campus in 2021 that offers 52% more space while consuming a fraction of the resources. It’s a model of how cooperatives can lead on sustainability without sacrificing performance.
CDFIs By The Numbers
Omar Shalabi
CDFI credit unions might be fewer in number, but their impact reaches millions of members, and their footprint highlights how targeted mission can translate into broad, measurable reach.
Serving The Underserved Without Accepting Preventable Fraud Losses
Callahan & Associates
Preventable fraud losses quietly erode credit union margins. The difference between a 25% and 6% loss rate isn’t risk. It’s execution.
Inside An In-School Model That Links Classrooms With College And Careers
Savana Morie
Holy Rosary Credit Union has embedded itself into a local high school’s career and technical education program, offering scholarships, internships, and courses eligible for college credit.
6 Credit Union Executive Priorities For 2026
Jay Johnson
Credit union leaders want to know where peers are placing their focus. These six priorities reflect how leadership teams are responding to change with intention and clarity.
What’s Next For Credit Union Earnings?
Omar Shalabi
As margin support begins to fade, earnings performance is becoming more sensitive to revenue mix and harder to interpret through public reporting alone.
The Great Wealth Transfer Is Also A Relationship Transfer
Savana Morie
Harvard FCU combines digital estate planning with human financial guidance to support positive, proactive wealth transfer across generations.
The Lending Lag Is Real, And Here’s What Smaller Credit Unions Can Do About It
Callahan & Associates
Discover how small to midsize credit unions can weather the economic headwinds hitting their communities right now.
Fresh Risks For Financial Markets
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
What’s In A Name: AVP Of Member Insights
Aaron Passman
At Service Credit Union, Dave Widener connects data, strategy, and culture to shape better outcomes for members.
Rates Rise And Heath Care Falls?