What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
Fake Fear Trade
April 13, 2017
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The movement in the bond market this week was not based on real concerns about the geopolitical scene.
Grants, Earnings, And Loan Reviews
April 10, 2017
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Four can’t-miss data points featured this week on CreditUnions.com.
Earnings By The Numbers (4Q 2016)
April 10, 2017
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ROA increased 2 basis points for credit unions nationally, but where do the high and low performers fall?
Industry Performance By The Numbers (4Q 2016)
April 10, 2017
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Twenty-eight graphs, charts, and maps that evaluate credit union performance in the fourth quarter of 2016.
A Distinguished Performance Model
April 7, 2017
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Credit unions need to evaluate financial performance results using not-for-profit parameters and a cooperative lens.
Measuring The Cooperative Difference
April 7, 2017
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A new way of looking at data helps leaders look beyond traditional definitions of success.
Pentagon FCU, PACE CU, and Burbank City Employees Place #1 in Callahan’s Return of the Member Index
April 7, 2017
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Credit unions today are constantly striving to improve their member service, whether it’s through new savings options, competitive loan rates or a wider variety of services. To help gauge the credit union movement’s constant progress, Callahan & Associates created the Return of the Member (ROM) Index.
Pants On Fire
April 6, 2017
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Fed officials can no longer deny they consider the markets when deciding monetary policy.
2017 Executive Priorities At-A-Glance
March 31, 2017
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Feedback from Callahan’s annual Executive Outlook Survey highlights industry goals for 2017.
The Future Of Consumer Credit
March 31, 2017
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Growth in consumer credit has sparked concern about credit quality. How will credit unions know when it’s really time to worry?
Grants, Earnings, And Loan Reviews
Four can't-miss data points featured this week on CreditUnions.com.
Earnings By The Numbers (4Q 2016)
ROA increased 2 basis points for credit unions nationally, but where do the high and low performers fall?
Industry Performance By The Numbers (4Q 2016)
Twenty-eight graphs, charts, and maps that evaluate credit union performance in the fourth quarter of 2016.
A Distinguished Performance Model
Credit unions need to evaluate financial performance results using not-for-profit parameters and a cooperative lens.
Measuring The Cooperative Difference
A new way of looking at data helps leaders look beyond traditional definitions of success.
Pentagon FCU, PACE CU, and Burbank City Employees Place #1 in Callahan’s Return of the Member Index
Credit unions today are constantly striving to improve their member service, whether it's through new savings options, competitive loan rates or a wider variety of ...
Pants On Fire
Fed officials can no longer deny they consider the markets when deciding monetary policy.
2017 Executive Priorities At-A-Glance
Feedback from Callahan’s annual Executive Outlook Survey highlights industry goals for 2017.
The Future Of Consumer Credit
Growth in consumer credit has sparked concern about credit quality. How will credit unions know when it’s really time to worry?
Browse Topics
A Rewards Program That Relies On Relationships, Not Usage
Savana Morie
Nuvision’s Added Advantage program tracks member engagement across the credit union, then rewards relationships through better pricing and other perks.
Innovations Financial Bets Big On Small Business Lending
Aaron Passman
CDFI grant funding helps the Florida cooperative offer microloans for small businesses after many banks pulled out of its market.
How Marine Credit Union Shifted Its Foundation From Siloed To Symbiotic
Savana Morie
By aligning governance, leadership, and day to day operations, Marine Credit Union transformed its foundation from a parallel operation into a visible extension of the credit union brand.
How Today’s Market Is Stress-Testing Credit Union And Bank Earnings Models
Andrew Lepczyk
Credit union and bank earnings reflect different business objectives. Those differences matter for how financial institutions serve their markets.
The Case For Marketing That Doesn’t Lead With The Credit Union
Savana Morie
Whitefish Credit Union barely mentions itself in its member stories. Instead, its high-quality video storytelling spotlights people, businesses, and communities, building trust, advocacy, and impact that don’t always show up in traditional ROI metrics.
Exit Interview: Deb Vollmer
Aaron Passman
The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.
How Affinity FCU Became A Financial First Responder
Callahan & Associates
The New Jersey-New York metro credit union shares how a wellbeing-led strategy ensures members know where to turn first when life gets difficult.
Running With Scissors: The Bold Side Of Personalization
Callahan & Associates
To become skilled at personalization, credit unions must stop making assumptions about what resonates with members and start leveraging data to be sure.
A Short Guide To Compliance With The New Succession Planning Rule
Jennie Boden
Check all the right boxes while tying your credit union compliance efforts to strategy.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
Fake Fear Trade