Mark Burgess On Leadership
Observational and listening skills honed through bird watching have helped the CEO of Credit Union 1 connect with people as well.
Observational and listening skills honed through bird watching have helped the CEO of Credit Union 1 connect with people as well.
A microgrant program from Verity Credit Union lifts up local nonprofits and other organizations.
A new leadership duo at Montana CU — one from inside the credit union and one from outside the industry — share their thoughts on succession planning and the credit union’s recent executive transitions.
After 25 years at FirstLight FCU, Margie Salazar has taken over the corner office. Now, she’s sharing her take on leadership, culture, and community.
The longtime CEO leaves behind four decades of league, corporates, and natural-person leadership, but he has some parting advice to share.
Creighton Blackwell’s executive-level role at Coastal demonstrates the credit union’s focus on serving community from the highest level of the enterprise.
The CEO of Lion’s Share FCU’s talks about asking questions, honing skills, and banning the “F” word.
The ability to expand existing member relationships is a strong foundation for any growth strategy.
A leader of St. Louis Community Credit Union shares how the cooperative works every day to be “the social conscience of banking.”
Langley FCU’s annual impact report has helped deepen connections at the cooperative by emphasizing servant leadership within the community.

New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.

For Mike and Dave Valentine, the family business just happens to be credit unions. The father-son duo talk leadership styles, cooperative values, and the lessons they’ve learned from each other along the way.

People who are truly financially thriving have both means and a sense of security that comes from confidence about the future. Building that kind of emotional engagement requires a deliberate design of everyday interactions.

Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.

A rethink of closing costs, rate relief, and employer partnerships helped 7 17 Credit Union build an affordable housing mortgage program that works.

Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.

Home equity lending is a winning option for credit unions in today’s mortgage environment. Learn how three different shops meet members’ needs.

Manufactured home loans can provide members access to affordable housing, including those in rural areas. Two credit unions share how they approach the niche product.

After a prolonged slowdown, signs of life are returning to mortgage lending. Growth is uneven, with first-time buyers and shifting rate dynamics driving activity in select segments.

The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.