Mark Burgess On Leadership
Observational and listening skills honed through bird watching have helped the CEO of Credit Union 1 connect with people as well.
Observational and listening skills honed through bird watching have helped the CEO of Credit Union 1 connect with people as well.
A microgrant program from Verity Credit Union lifts up local nonprofits and other organizations.
A new leadership duo at Montana CU — one from inside the credit union and one from outside the industry — share their thoughts on succession planning and the credit union’s recent executive transitions.
After 25 years at FirstLight FCU, Margie Salazar has taken over the corner office. Now, she’s sharing her take on leadership, culture, and community.
The longtime CEO leaves behind four decades of league, corporates, and natural-person leadership, but he has some parting advice to share.
Creighton Blackwell’s executive-level role at Coastal demonstrates the credit union’s focus on serving community from the highest level of the enterprise.
The CEO of Lion’s Share FCU’s talks about asking questions, honing skills, and banning the “F” word.
The ability to expand existing member relationships is a strong foundation for any growth strategy.
A leader of St. Louis Community Credit Union shares how the cooperative works every day to be “the social conscience of banking.”
Langley FCU’s annual impact report has helped deepen connections at the cooperative by emphasizing servant leadership within the community.

Credit union leaders want to know where peers are placing their focus. These six priorities reflect how leadership teams are responding to change with intention and clarity.

As margin support begins to fade, earnings performance is becoming more sensitive to revenue mix and harder to interpret through public reporting alone.

Harvard FCU combines digital estate planning with human financial guidance to support positive, proactive wealth transfer across generations.

Discover how small to midsize credit unions can weather the economic headwinds hitting their communities right now.

Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.

At Service Credit Union, Dave Widener connects data, strategy, and culture to shape better outcomes for members.

The Ohio-based cooperative has partnered with a fintech to offer fractional investing as part of its financial education curriculum in local schools.

Seven questions credit union board members should ask to ensure alignment on executive benefit plan goals.

As credit unions move from experimentation to adoption, leaders offer firsthand knowledge on what separates weak policies from strong ones that actually work.

How Members Cooperative focuses on structure, oversight, and clear expectations to ensure AI supports, not undermines, long term strategy.