What’s In A Name: Senior Vice President Of Marketing And Product Performance
Caroline Santangelo uses data insights to help Workers FCU deepen its understanding of members’ needs.
Caroline Santangelo uses data insights to help Workers FCU deepen its understanding of members’ needs.
Six data points showcase what’s happening in the larger economy that could direct credit union decision-making for the rest of the year.
A Q&A with the credit card manufacturing company reveals skills and best practices that set it apart.
Leaders dish on their own approaches to leading with conscious intent.
Desert Financial’s Allison Worthington offers insights into how her role helps others feel like they’re a part of change, rather than feeling that change is happening to them.
The Twin Cities credit union closed one neighborhood branch and deepened its commitment in another.
For the past decade, the credit union’s head risk leader has been evangelizing the idea that everyone must be a risk manager to ensure the credit union stays on top of risk profile changes.
Being in charge of digital delivery and member experience at Credit Union West means knowing how to lead with head and heart.
One year into its analytics journey, data drivers and dashboard designers are helping the Sunshine State cooperative tackle business better.
Steph Harrill Kyle helps UW Credit Union take a holistic approach to doing business by the cooperative principles.

The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.

How a former Sam’s Club finance leader adapted his member-first mindset to a not-for-profit credit union.

How a unique role instills SchoolsFirst FCU’s future leaders with an appreciation for its past.

Arriba Advisors co-founder Tom Russell explores how credit unions can bridge the gap between a growth mindset and their technical reality.

RKL offers insight, expertise, and experience to help fight off growing threats.

Members are anxious about their financial futures, even as credit unions remain financially strong. Institutions that respond to this moment can make 2026 a turning point.

Global events are flowing directly into household budgets, reshaping how credit union members save, borrow, and cope. Such trends don’t always show up in headline data.

Credit unions are benefiting from a rare margin advantage as loans reprice slower than deposits. The question now is how institutions will use that strength to better serve members.

Membership growth is slowing, but financial activity is not. What does the modern financial relationship look like?

Inflation, war, and uncertain futures have reshaped members’ needs in 2026. What does credit union performance data from the first quarter of 2026 say about household budgets, inflation pressures, and more?