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How To Build A BI Team That Drives Results

Top-Level Takeaways MSUFCU began its business intelligence unit in 2014, and now has four specialists with their own focus areas. The team is providing targeted lists for outreach efforts such as e-statement adoption and credit card marketing campaigns. Predictive analytics and advanced techniques for identifying potential market opportunities are in development. Acting on member data

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Planning Your Credit Union’s Strategy

Credit unions continue to perform well in almost every financial category. Lending increased a robust 13.3% between September 30, 1999 and September 30, 2000, while deposits jumped 7% during the same time period. National credit union membership passed the 77 million point. Safety and soundness measures such as ROA (1.1%), capital to assets (11.5%) and loan delinquency (0.6%) are also strong.

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10 Questions That Keep Credit Union Leaders Up At Night (And What To Do About Them)

Financial services move fast. These credit unions have discovered ways to move faster.
Callahan Collections

How To Build A BI Team That Drives Results

Top-Level Takeaways MSUFCU began its business intelligence unit in 2014, and now has four specialists with their own focus areas. The team is providing targeted ...
Features

The 411 On The Proposed U.S. Faster Payments Council

Here’s the why and how credit unions should get involved with the fast-coming changes in our payments systems.
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Employee Roundtables At Orange County’s Encourage Learning And Accountability

The credit union’s quarterly MSR-only events facilitate peer-to-peer learning, best-practice sharing, and network building.
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5 Ways To Wed Culture And Compliance

Enterprise-wide awareness at Heartland Credit Union helps the Illinois cooperative stay in step with regulatory rule-following.
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What’s In A Name: Strategic Analytics And Member Insights Manager

Mike Lindberg leads a team that unifies business intelligence and focuses on returning value to the members of Wings Financial.
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Planning Your Credit Union’s Strategy

Credit unions continue to perform well in almost every financial category. Lending increased a robust 13.3% between September 30, 1999 and September 30, 2000, while ...
Features

3 Years. 8 Branches. 1 New Concept.

Citadel FCU has opened eight branches under a new concept that the Pennsylvania cooperative hopes will help it reach deeper into the communities it serves.
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How To Communicate During A Digital Conversion

When Advia Credit Union adopted a new digital banking platform, it used multiple channels to share upcoming changes and post-conversion updates.
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What’s In Your Mobile Wallet?

Adoption of contactless payments in U.S. is a matter of when, not if, despite sluggish uptake so far.
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