Higher interest rates have forced members to pick and choose which debts to repay and which to postpone, which doesn’t fare well for revolving products.
The Federal Reserve is projected to cut rates several times in 2024; however, soaring prices and dwindling savings still leave Americans with little incentive to make a big purchase.
Interest rates and inflation meet member budgetary challenges, but this Ohio credit union has a plan for that.
TAPCO Credit Union boosted loan volumes with a campaign that put a new spin on a not-safe-for-work expression.
Some underwriting and belt-tightening, staffing and product changes are part of the response as swiftly rising rates roil the housing market.
The U.S. is experiencing a shortage of homes amid record demand, which is likely to have an impact on mortgage lending moving forward.
Supply still lags demand but price hikes are slowing, and a lot has changed in the past 15 years.
Home equity loans for remodeling can help fill the mortgage lending pipeline as the refinancing boom begins to fizzle.
Targeted promotions generate enough volume to make up for the smaller margin on home equity lines at SECU of Maryland.
Credit unions used creative ways to serve new markets and members throughout 2016, and they survived the first year of some dramatic document changes.
The second day of the industry’s annual event included insights into how the regulator and Congress operate, as well as leadership lessons from a basketball legend.
The first full day of the Governmental Affairs Conference included a frank assessment of threats to the credit union tax status, news about the future of the NCUA, and more.
This year’s finalists are leading the way with digital experiences focused on everything from family banking to omnichannel service, personalized experiences, and more.
This year’s finalists focus on deepening relationships to drive top-of-wallet status and keep credit unions top of mind.
This year’s finalists help credit unions do more with data to grow their business and increase efficiency.
A substantial portion of the industry is built around serving federal government employees. With federal jobs potentially in jeopardy, credit unions are preparing diverse responses.
The Michigan cooperative is turning data-driven decision-making into the standard operating procedure.
Experts from across the industry discuss their biggest analytics wins, lessons learned, and strategies for smarter data use.
The Illinois-based credit union has used analytics, AI, and more old-fashioned methods to keep members and deepen relationships.
Diverse job titles and responsibilities are helping leading institutions leverage data to make better decisions.