How AI Is Shaping HR For The Next Era
Four executives share how they are skilling up and soothing nerves as they navigate the AI revolution in real time.
HR & Training
Our HR & Training page is your first stop for credit union tactics in training, employee incentives, succession planning, executive compensation, and more.
Top HR & Training Articles
Vantage West Turns A Good Problem Into Great Recognition
Discover how two employee awards honor the Arizona credit union’s commitment to a team-first culture while boosting employee engagement and workplace culture.
45 Interviews In 30 Days: How Travis Credit Union Fixed Its Contact Center
The California cooperative turned a call center crisis into a success story — starting with cutting the average wait time from 45 minutes to three.
6 Months Going On 6 Years: The New Normal At TwinStar
October 12, 2020
No Comments
The Washington cooperative is making short-term changes with an eye toward long-term consequences when it comes to remote work.
On-site Learning Lab Supports School Children At MSUFCU
September 28, 2020
No Comments
Employees can bring their kindergarten through eighth grade students to work at the credit union’s headquarters.
Student Internships In The Age Of Virtual Staffing
September 22, 2020
No Comments
After adopting a virtual model for its college internship program, UFCU continued to build out financial wellness counseling, networking, and scholarship components.
Pandemic Or Not, Here Comes The New HQ
September 15, 2020
No Comments
How United and Blue federal credit unions completed construction on their new headquarters with little or no delay.
2 Questions About Helping Members Face Today’s Challenges
September 8, 2020
No Comments
Leaders at cooperatives across the country share how core principles are driving strategic thinking in their shops.
Is Your Credit Union Ready For A Remote-Only Workforce?
September 8, 2020
No Comments
Three senior executives at a CUSO with a predominately remote workforce offer words of wisdom for cooperatives considering the future of their office operations.
Best Of August 2020
September 1, 2020
No Comments
Based on August traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
Coastal Credit Union Takes On DEI From The Inside And Out
August 31, 2020
No Comments
This Raleigh-based cooperative is “woke” in Wake (and Durham) counties.
How To Increase Diversity And Inclusion In Credit Union Land
August 28, 2020
No Comments
Thirty-three years after the first Martin Luther King Jr. Day celebration, discrimination, immigration, and equal pay continue to fuel policies at credit unions, but more can be done.
Organizing Strength Into Compelling Power
August 24, 2020
No Comments
Dozens of credit unions and related organizations pledge to help the industry meet the diversity, equity, and inclusion challenge.
6 Months Going On 6 Years: The New Normal At TwinStar
The Washington cooperative is making short-term changes with an eye toward long-term consequences when it comes to remote work.
On-site Learning Lab Supports School Children At MSUFCU
Employees can bring their kindergarten through eighth grade students to work at the credit union’s headquarters.
Student Internships In The Age Of Virtual Staffing
After adopting a virtual model for its college internship program, UFCU continued to build out financial wellness counseling, networking, and scholarship components.
Pandemic Or Not, Here Comes The New HQ
How United and Blue federal credit unions completed construction on their new headquarters with little or no delay.
2 Questions About Helping Members Face Today’s Challenges
Leaders at cooperatives across the country share how core principles are driving strategic thinking in their shops.
Is Your Credit Union Ready For A Remote-Only Workforce?
Three senior executives at a CUSO with a predominately remote workforce offer words of wisdom for cooperatives considering the future of their office operations.
Best Of August 2020
Based on August traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
Coastal Credit Union Takes On DEI From The Inside And Out
This Raleigh-based cooperative is “woke” in Wake (and Durham) counties.
How To Increase Diversity And Inclusion In Credit Union Land
Thirty-three years after the first Martin Luther King Jr. Day celebration, discrimination, immigration, and equal pay continue to fuel policies at credit unions, but more ...
Organizing Strength Into Compelling Power
Dozens of credit unions and related organizations pledge to help the industry meet the diversity, equity, and inclusion challenge.
Browse Topics
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
Insights From The Outside: Don Rositano
Marc Rapport
How a former Sam’s Club finance leader adapted his member-first mindset to a not-for-profit credit union.
What’s In A Name: Vice President Of History And Culture
Aaron Passman
How a unique role instills SchoolsFirst FCU’s future leaders with an appreciation for its past.
Growth Is A Mindset, But Success Is In The Contract
Callahan & Associates
Arriba Advisors co-founder Tom Russell explores how credit unions can bridge the gap between a growth mindset and their technical reality.
Fraud Is Faster, Smarter, And Harder To Stop. Here’s How To.
Callahan & Associates
RKL offers insight, expertise, and experience to help fight off growing threats.
The Numbers Are Good. The Moment Is Hard.
William Hunt
Members are anxious about their financial futures, even as credit unions remain financially strong. Institutions that respond to this moment can make 2026 a turning point.
Wages Are Growing. Wallets Are Not.
Sherry Virden
Global events are flowing directly into household budgets, reshaping how credit union members save, borrow, and cope. Such trends don’t always show up in headline data.
Credit Unions Are Having A Margin Moment
Tony Waltrich
Credit unions are benefiting from a rare margin advantage as loans reprice slower than deposits. The question now is how institutions will use that strength to better serve members.
Where Have All The Members Gone?
Omar Shalabi
Membership growth is slowing, but financial activity is not. What does the modern financial relationship look like?
5 Takeaways From First Quarter Credit Union Performance Data
William Hunt
Inflation, war, and uncertain futures have reshaped members’ needs in 2026. What does credit union performance data from the first quarter of 2026 say about household budgets, inflation pressures, and more?