Impact/Purpose

Our Purpose page is your central resource to explore strategies that elevate products and services from run-of-the-mill commodities to powerful tools that support members and communities and set credit unions apart from competitors.

Top Impact/Purpose Articles

A Heaping Helping Of HR Highlights

From “intentional communications” to identifying top intern prospects — and even heading off internal fraudsters — the “people helping people” strategy begins in the home (office.)

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How To Manage Complaints And Overcome Crises

Whether to complaints or internal vulnerabilities, credit unions must respond quickly and transparently to the questions and concerns of their memberships. The credit unions featured this week on CreditUnions.com demonstrate how to do this — and more — effectively.

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Credit Union Industry Commentary

25 Years In The Forest, Still Seeing Trees

It’s times like today when credit union executive teams most need a strategic mindset to lay the foundation for future success.
Industry Insights

6 Big Ideas For 2016

With the books on 2015 officially closed, it's time to get excited about the new year ahead.
Credit Union Industry Commentary

Equity Investment Is A Big Idea For 2016

Crowdfunding provides opportunities for credit unions, small businesses, investors, and local communities.
Features

Building Relevancy Is A Big Idea For 2016

In this Q&A, the CEO of Listerhill Credit Union discusses how the Alabama institution searches for relevancy, speaks to Gen Z, and captures business at ...
Credit Union Industry Commentary

Disruptive Collaboration Is A Big Idea For 2016

If credit unions can embrace the idea of Collaboration 3.0, they can become the disruptors rather than the disrupted.
Credit Union Industry Commentary

Financial Wellness Is A Big Idea For 2016

Now’s the time to double down on the credit union difference and spread financial wealth and wellness.
Features

Educational Partnerships Build Loyalty

A member-centric motto and financially sound community outreach helps Warren Federal Credit Union reach students at all levels.
Features

How The Executives At Georgia’s Own Adopt A Branch

Senior managers at the Atlanta credit union identify business opportunities and earn valuable staff face time through secondary, in-branch offices.
Features

A Heaping Helping Of HR Highlights

From “intentional communications” to identifying top intern prospects — and even heading off internal fraudsters — the “people helping people” strategy begins in the home ...
Industry Insights

How To Manage Complaints And Overcome Crises

Whether to complaints or internal vulnerabilities, credit unions must respond quickly and transparently to the questions and concerns of their memberships. The credit unions featured ...
From left: Dave Valentine, chief lending and strategy officer at Illinois-based Consumers Credit Union, and his dad, Mike Valentine, CEO of BCU.

A Credit Union Bond Beyond Bloodlines

For Mike and Dave Valentine, the family business just happens to be credit unions. The father-son duo talk leadership styles, cooperative values, and the lessons they’ve learned from each other along the way.

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Colorful digital promo for Baton Rouge Telco Federal Credit Union's Era's Tour-inspired HELOC campaign. It features bold “zero out-of-pocket costs” messaging and a call-to-action button.

Home Is Where The Heart (And More) Is

Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.

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