Impact/Purpose

Our Purpose page is your central resource to explore strategies that elevate products and services from run-of-the-mill commodities to powerful tools that support members and communities and set credit unions apart from competitors.

Top Impact/Purpose Articles

4Q22 Trendwatch

Watch the recording of Trendwatch to learn about credit union performance trends gathered from 4Q 2022 data. 

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Support For Women Leaders In The Badger State

A one-day live summit and periodic virtual sessions are empowering women and ensuring their future in the movement.
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Banking Desert? Not So Fast, Says Great Lakes Credit Union.

While the cooperative is focused on filling financial services gaps in the Chicagoland area, a host of community partners are working to meet other needs.
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CEO Onboarding: Tonita Webb, Verity Credit Union

Showing up as her true self helped Tonita Webb navigate her first foray into the corner office as CEO of Seattle’s Verity Credit Union.

4Q22 Trendwatch

Watch the recording of Trendwatch to learn about credit union performance trends gathered from 4Q 2022 data. 
Features

CEO Onboarding: Brian Waldron, Dort Financial Credit Union

A newly minted chief executive uses intentional listening to build connections and spark growth at his Michigan cooperative.
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Exit Interview: Dave Roughton, SAFE Credit Union

From the coin vault to the corner office, Dave Roughton looks back on a career and to the future of an industry with impact in ...
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Tiny Houses Are Helping Redwood Credit Union Address A Big Problem

The California-based cooperative is writing loans for small properties to help combat the affordable-housing crisis.
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Impact Strategies From January 2023

A look back at strategies and ideas that help credit unions make an even bigger difference in the communities they serve.
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CEO Onboarding: Laurie Butz, Capital Credit Union

Listen before acting, and honor the past while embracing the future — words of wisdom to help a new chief executive settle into the role.
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Time For A Rebrand? Spero Financial Knew Why, When, And How.

After a market survey revealed cracks in the credit union’s brand equity and perception, Spero went all in on mission and values.
3Q25_TW_QuarterlyLoanOriginations-10YearTreasuryYield

5 Takeaways From Trendwatch

The U.S. economy is throwing up mixed signals, but America’s credit unions are delivering value and, in turn, enjoying deeper relationships, higher originations, and a stronger bottom line.

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Membership And Annual Member Growth, 06.30.25

2 Hot Takes On Member Growth

Member growth is slowing. What can credit unions do about it? Callahan experts explore how purpose and financial wellbeing might be the key to sustainable member growth.

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