JetStream FCU Turns CDFI Funding Into Lifelines After Hurricane Maria
A pair of CDFI grants allowed the Florida-based credit union to help members restart their lives on the island or relocate to the United States.
Impact/Purpose
Our Purpose page is your central resource to explore strategies that elevate products and services from run-of-the-mill commodities to powerful tools that support members and communities and set credit unions apart from competitors.
Top Impact/Purpose Articles
Wright-Patt Turns Purpose Into Property For First-Time Homebuyers
The Ohio credit union’s Sunshine Community Fund is backing new homes in Dayton, combining financial support, education, and cross-team collaboration to empower first-time buyers.
First Alliance Debuts Mission-Driven Deposits
The Minnesota-based cooperative invites high-dollar depositors to turn private prosperity into shared possibility through a savings product designed around social impact.
3 Ways To Reach Unbanked And Underbanked Households
September 11, 2023
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Bank On certified accounts fulfill the credit union mission while fortifying community partnerships.
Gesa Gives Students Meaningful Work Opportunities. Other Credit Unions Can, Too.
August 30, 2023
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An internship program launched more than 20 years ago provides financial education and career enhancement for Washington state high school students.
CEO Onboarding: Brandon Michaels, OneAZ Credit Union
August 28, 2023
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A veteran CEO is onboarded once again and shares how he — and the process — have evolved.
Making — And Measuring — A Difference In The Community
August 21, 2023
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Self-Help taps multiple perspectives and systems to tell a meaningful, compelling story about its accomplishments.
OneAZ Is Expanding Financial Access To The Underbanked. Here’s How.
August 14, 2023
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The Grand Canyon State cooperative is offering three new products to reach underbanked members and provide financial education for adults and young members alike.
Micro Grants. Major Support.
July 31, 2023
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A microgrant program from Verity Credit Union lifts up local nonprofits and other organizations.
Navigating Liquidity In Testing Times: Insights From Leaders Credit Union
July 24, 2023
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The Tennessee cooperative uses a “balanced balance sheet approach” to ensure steady growth in lending and deposits.
Inside The Connecticut League’s Approach To Media, Young Members, And More
July 10, 2023
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In this exclusive video, league CEO Bruce Adams and others provide a glimpse into the trade group’s strategies around advocacy, public relations, and why there’s a better term than “the credit union difference.”
A League Of Its Own
July 3, 2023
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The Credit Union League of Connecticut goes well beyond legislative advocacy in its efforts to spread the “people helping people” philosophy to every corner of the Constitution State.
Home Ownership Is Out Of Reach
June 26, 2023
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Housing is less affordable today than it was before the 2008 housing crisis. How did we get here? And how can credit unions help?
3 Ways To Reach Unbanked And Underbanked Households
Bank On certified accounts fulfill the credit union mission while fortifying community partnerships.
Gesa Gives Students Meaningful Work Opportunities. Other Credit Unions Can, Too.
An internship program launched more than 20 years ago provides financial education and career enhancement for Washington state high school students.
CEO Onboarding: Brandon Michaels, OneAZ Credit Union
A veteran CEO is onboarded once again and shares how he — and the process — have evolved.
Making — And Measuring — A Difference In The Community
Self-Help taps multiple perspectives and systems to tell a meaningful, compelling story about its accomplishments.
OneAZ Is Expanding Financial Access To The Underbanked. Here’s How.
The Grand Canyon State cooperative is offering three new products to reach underbanked members and provide financial education for adults and young members alike.
Micro Grants. Major Support.
A microgrant program from Verity Credit Union lifts up local nonprofits and other organizations.
Navigating Liquidity In Testing Times: Insights From Leaders Credit Union
The Tennessee cooperative uses a “balanced balance sheet approach” to ensure steady growth in lending and deposits.
Inside The Connecticut League’s Approach To Media, Young Members, And More
In this exclusive video, league CEO Bruce Adams and others provide a glimpse into the trade group's strategies around advocacy, public relations, and why there's ...
A League Of Its Own
The Credit Union League of Connecticut goes well beyond legislative advocacy in its efforts to spread the “people helping people” philosophy to every corner of ...
Home Ownership Is Out Of Reach
Housing is less affordable today than it was before the 2008 housing crisis. How did we get here? And how can credit unions help?
Browse Topics
The Merchant Services Advantage For Credit Unions
Callahan & Associates
Payment capabilities increasingly shape how business owners evaluate their primary financial institution
Coffee And A Smile? Not Good Enough.
Aaron Passman
Coffee and a smile still matter — they’re just not enough. That’s why credit unions are redefining member experience across digital, data, and the entire organization.
6 Takes On Today’s Member Experience: Andre Vygnansk
Marc Rapport
The CXO of OUR Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
6 Takes On Today’s Member Experience: Stacy Armijo
Marc Rapport
The CXO of Amplify Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
6 Takes On Today’s Member Experience: Inna Sprague
Marc Rapport
The CXO of Teachers FCU talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
Closing The “Confidence Gap:” Using Segmentation To Deepen Member Loyalty
Callahan & Associates
Credit unions can’t deepen loyalty with a one-size-fits-all experience. Life-stage segmentation helps institutions build relevance, confidence, and trust.
6 Takes On Today’s Member Experience: Kim Riley
Marc Rapport
The CXO of Wright-Patt Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
When Everyone Owns The Member Experience, No One Does
Marc Rapport
Shared ownership can quietly fracture a member journey. FORUM Credit Union leans on clear accountability to keep channels aligned.
6 Takes On Today’s Member Experience
Marc Rapport
Member experience leaders talk about what’s changed, what’s stayed the same, and what matters most as the industry evolves.