Impact/Purpose

Our Purpose page is your central resource to explore strategies that elevate products and services from run-of-the-mill commodities to powerful tools that support members and communities and set credit unions apart from competitors.

Top Impact/Purpose Articles

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Best Of 2025 (So Far): Building Vibrant Communities

A midyear look back at how credit unions are lifting up their communities in ways that go beyond just banking.
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Best Of 2025 (So Far): Supporting Member Financial Wellbeing

From access to education and beyond, credit unions are putting members first in a way that’s not just about banking – it’s about financial empowerment. ...
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Tracy Verner Is Breaking Barriers In St. Louis Finance

The community development manager at Alltru FCU turned in her barbells for bank accounts and is building access one account at a time.
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90 Years + 1,000 Volunteer Hours In 90 Days

Education Credit Union launched “90 Days, 900 Ways to Serve” in honor of its 90th anniversary. The institution surpassed that goal thanks to widespread employee ...
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Game On: Inside A Financial Escape Room At Hanscom FCU

The Massachusetts cooperative’s 2,300-square-foot full-service financial wellness office features fun and free interactive challenges that bring financial concepts to life.
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School’s Out For Summer, But Financial Education Is Forever

Abound Credit Union helps keep financial literacy alive through a dynamic summer camp that blends campus life with real-world money skills.
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Credit Human Scores Staff Satisfaction

Internal NPS scores and employee experience surveys help the San Antonio cooperative measure worker sentiment.
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Interns Inspire Innovation At California Credit Union

The West Coast cooperative supports local education through a summer internship program, and alumni have left their mark on the credit union’s operations.
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Americans Are Anxious. How Do Credit Unions Respond?

Credit unions are leaning into their values and fine-tuning outreach strategies to meet the emotional and financial needs of worried members.
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¿Habla Finance? At WECU, Employees Are Learning.

Language training at the Pacific Northwest credit union is laying the groundwork to better serve Spanish speakers in the region.
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