JetStream FCU Turns CDFI Funding Into Lifelines After Hurricane Maria
A pair of CDFI grants allowed the Florida-based credit union to help members restart their lives on the island or relocate to the United States.
Impact/Purpose
Our Purpose page is your central resource to explore strategies that elevate products and services from run-of-the-mill commodities to powerful tools that support members and communities and set credit unions apart from competitors.
Top Impact/Purpose Articles
Wright-Patt Turns Purpose Into Property For First-Time Homebuyers
The Ohio credit union’s Sunshine Community Fund is backing new homes in Dayton, combining financial support, education, and cross-team collaboration to empower first-time buyers.
First Alliance Debuts Mission-Driven Deposits
The Minnesota-based cooperative invites high-dollar depositors to turn private prosperity into shared possibility through a savings product designed around social impact.
Credit Union “Sales” Use Secrecy To Undermine The Movement
March 8, 2017
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Some mergers now appear to be little more than bank-like takeovers, without the transparency.
Recent Events Impacting The Regulatory Landscape
March 6, 2017
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While the new administration and Congress could change the CFPB, the bureau’s rules remain in effect and should be the subject of careful compliance.
GAC Week And A Movement’s Heart For Growth
March 2, 2017
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Talk about action on technology, analytics, touchpoints, and the personal touch highlight the credit union industry’s largest gathering.
Federation Report Says CDFI Credit Unions Outperform
February 27, 2017
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CDFI Roundtable at GAC focuses on performance, grant opportunities, and meeting the credit union mission.
4Q 2016 Trendwatch
February 24, 2017
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This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.
The Definitive In And Out List For Credit Unions In 2017
February 23, 2017
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What’s in for 2017? What will they leave behind in 2016?
How The NCUA Can Speed Up Bailout Returns
February 21, 2017
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Merging the corporate credit union fund with the share insurance fund is an idea worth considering.
2016 Credit Union Impact Report
February 21, 2017
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Lending, savings, community support, and more. Credit unions had a busy year.
How To Earn The Hispanic Credit Union Seal Of Approval (And Why You Want To)
February 21, 2017
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The Juntos Avanzamos certification program assures Latinos that a credit union speaks their language.
How To Build Millennial Loyalty
February 13, 2017
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We aren’t known for our tight relationships with financial services providers, but credit unions can set their business apart from the competition.
Recent Events Impacting The Regulatory Landscape
While the new administration and Congress could change the CFPB, the bureau’s rules remain in effect and should be the subject of careful compliance.
GAC Week And A Movement’s Heart For Growth
Talk about action on technology, analytics, touchpoints, and the personal touch highlight the credit union industry’s largest gathering.
Federation Report Says CDFI Credit Unions Outperform
CDFI Roundtable at GAC focuses on performance, grant opportunities, and meeting the credit union mission.
4Q 2016 Trendwatch
This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.
The Definitive In And Out List For Credit Unions In 2017
What’s in for 2017? What will they leave behind in 2016?
How The NCUA Can Speed Up Bailout Returns
Merging the corporate credit union fund with the share insurance fund is an idea worth considering.
2016 Credit Union Impact Report
Lending, savings, community support, and more. Credit unions had a busy year.
How To Earn The Hispanic Credit Union Seal Of Approval (And Why You Want To)
The Juntos Avanzamos certification program assures Latinos that a credit union speaks their language.
How To Build Millennial Loyalty
We aren’t known for our tight relationships with financial services providers, but credit unions can set their business apart from the competition.
Browse Topics
Takeaways From Day 2 Of GAC
Aaron Passman
Revisiting the major speakers, key insights, and more from the second day of America’s Credit Unions’ annual Governmental Affairs Conference.
Takeaways From Day 1 Of GAC
Aaron Passman
From new attitudes to new ways of thinking about service delivery, here’s a look at the first day of the industry’s biggest event.
Credit Union Storytelling With A Mission Focus
Marc Rapport
Storytelling drives growth and loyalty at Navy Federal, where real member experiences become narratives that strengthen trust, reinforce value, and build lasting relationships.
How Lake Trust Turns Member Experiences Into Brand Strategy
Savana Morie
From where stories come from to how they’re produced and distributed, Lake Trust shares how authentic member narratives strengthen its brand and show what “positive impact” looks like in action.
How An Internal Storyteller Fuels Member Growth At Navy Federal
Marc Rapport
An expert in user experience turns complex problems and opportunities into narratives that guide leaders toward confident decisions and growth-focused investment.
At Ardent Credit Union, Deposits Are A ‘Slam Dunk’
Aaron Passman
The Philadelphia-area cooperative scores among rate-shopping members with a co-branded certificate that links savings returns to college basketball results.
The Strategic Case For Rethinking Credit Card Issuing
Callahan & Associates
The credit unions that will win the next decade of card growth are those that treat credit cards not as one time product launches but as dynamic ecosystems requiring continuous investment.
What Gen Z Is Really Looking For In A Credit Union
Callahan & Associates
Gen Z’s faith in traditional institutions gives credit unions a rich opportunity to serve as a key source of financial guidance.
What’s Job No. 2?
Aaron Passman
CreditUnions.com is all-in on growth and marketing this week, spotlighting real-world strategies that help cooperatives serve members for life, invest in people, expand their impact, and more.
Community Financial Institutions Need A New Playbook To Combat Scams
Callahan & Associates
Fraud is increasing and becoming more sophisticated – and it’s often not caught until it’s too late.
Credit Union “Sales” Use Secrecy To Undermine The Movement