JetStream FCU Turns CDFI Funding Into Lifelines After Hurricane Maria
A pair of CDFI grants allowed the Florida-based credit union to help members restart their lives on the island or relocate to the United States.
Impact/Purpose
Our Purpose page is your central resource to explore strategies that elevate products and services from run-of-the-mill commodities to powerful tools that support members and communities and set credit unions apart from competitors.
Top Impact/Purpose Articles
Wright-Patt Turns Purpose Into Property For First-Time Homebuyers
The Ohio credit union’s Sunshine Community Fund is backing new homes in Dayton, combining financial support, education, and cross-team collaboration to empower first-time buyers.
First Alliance Debuts Mission-Driven Deposits
The Minnesota-based cooperative invites high-dollar depositors to turn private prosperity into shared possibility through a savings product designed around social impact.
A Big Idea For 2018: Asking Tough Questions
January 9, 2018
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How can credit unions push the movement forward? By tackling tough questions and discovering the right, not easy, answers.
2017 Writer’s Choice Awards
December 25, 2017
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Credit unions share their best practices with CreditUnions.com all year. Here, Callahan’s staff writers share their selections for a handful of lesser-known pieces that are worth revisiting.
Ahead In 2018: Interest Rates And Tech Tools Both On the Rise
December 20, 2017
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It may or may not be a bubble, but consumer debt might roil the waters for credit unions and their members. Can machines learn to help with that?
Jeff Disterhoft On Leadership
December 18, 2017
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The CEO for University of Iowa Community Credit Union shares how developing relationships, solving problems, and uncovering opportunities have helped the cooperative thrive.
CUbroadcast Highlights Need For Credit Union Collaboration
December 18, 2017
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Callahan’s Managing Partner Jon Jeffreys shares why credit unions need to collaborate to compete in today’s disruptive marketplace.
Mission Marketing For The Most Wonderful Time Of The Year
December 18, 2017
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Credit unions offer holiday-based financial tips that focus on year-round financial wellness.
Christmas Clubs: Financial Wellness Since Before It Was Cool
December 18, 2017
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The venerable holiday savings plan still helps thousands save millions each year at credit unions across the land.
The De-Commodization Of The Core Processing Platform
December 11, 2017
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The necessity for core processing platforms to evolve continues apace with member demands for seamless service.
CUbroadcast Highlights Callahan’s Third Quarter Trendwatch
December 7, 2017
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In episode No. 859, Mike Lawson brings on Callahan’s Sam Taft to talk credit union financial performance in the third quarter.
Digital Relationship Building Key To Forming Customer Loyalty
December 4, 2017
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Put into action what you already know about your members, and do it in ways that build value one small step at a time.
2017 Writer’s Choice Awards
Credit unions share their best practices with CreditUnions.com all year. Here, Callahan’s staff writers share their selections for a handful of lesser-known pieces that are ...
Ahead In 2018: Interest Rates And Tech Tools Both On the Rise
It may or may not be a bubble, but consumer debt might roil the waters for credit unions and their members. Can machines learn to ...
Jeff Disterhoft On Leadership
The CEO for University of Iowa Community Credit Union shares how developing relationships, solving problems, and uncovering opportunities have helped the cooperative thrive.
CUbroadcast Highlights Need For Credit Union Collaboration
Callahan's Managing Partner Jon Jeffreys shares why credit unions need to collaborate to compete in today's disruptive marketplace.
Mission Marketing For The Most Wonderful Time Of The Year
Credit unions offer holiday-based financial tips that focus on year-round financial wellness.
Christmas Clubs: Financial Wellness Since Before It Was Cool
The venerable holiday savings plan still helps thousands save millions each year at credit unions across the land.
The De-Commodization Of The Core Processing Platform
The necessity for core processing platforms to evolve continues apace with member demands for seamless service.
CUbroadcast Highlights Callahan’s Third Quarter Trendwatch
In episode No. 859, Mike Lawson brings on Callahan's Sam Taft to talk credit union financial performance in the third quarter.
Digital Relationship Building Key To Forming Customer Loyalty
Put into action what you already know about your members, and do it in ways that build value one small step at a time.
Browse Topics
Innovation Only Goes So Far Without Internal Alignment
Marc Rapport
Coastal Credit Union evaluates fintech through the lens of member value, strategic growth, and organizational readiness to implement new ideas.
Future Bets For Fintech
Rebecca Wessler
Credit unions are making decisions about where to build, invest, and partner as they balance today’s priorities with tomorrow’s opportunities.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
Competing For Gen Z, SMBs, And The Future Of Money
Callahan & Associates
Credit unions that enable seamless movement between fiat and digital assets position themselves as a trusted on- and off-ramp.
The Financial Readiness Gap: Credit Unions Evaluate It Every Day. But Who Builds It?
Callahan & Associates
The credit unions that win the next generation will be the ones that showed up early, when young members were forming habits and deciding whom to trust.
Defending Your Credit Union Against Fraud Means Fighting Fire With Smarter Fire
Callahan & Associates
The challenge is no longer whether to adopt AI, but how to adopt it responsibly with the right governance, the right partners, and the right balance between technology and human oversight.
Digital Assets Are Coming For Payments. Are Credit Unions Ready?
Andrew Lepczyk
McKinsey projects trillions of dollars in growth across digital assets, with money movement emerging as one of the biggest opportunities.
The Long Game For Fintech At FORUM Credit Union
Marc Rapport
The Indiana cooperative blends internal development with selective partnerships to meet members’ needs today now while positioning for what’s next.
Mission Fed Weighs Fintech Returns Against Real-World Fit
Marc Rapport
The San Diego cooperative leans on its CUSO and the CURQL network to make fintech investments, but member needs still guide which solutions ultimately make it into the credit union’s operations.
AI Boot Camp Is More Than Basic Training At Clearview FCU
Aaron Passman
Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adopt new technology and embrace efficiencies.
A Big Idea For 2018: Asking Tough Questions