Impact

A Heaping Helping Of HR Highlights

From “intentional communications” to identifying top intern prospects — and even heading off internal fraudsters — the “people helping people” strategy begins in the home (office.)

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How To Manage Complaints And Overcome Crises

Whether to complaints or internal vulnerabilities, credit unions must respond quickly and transparently to the questions and concerns of their memberships. The credit unions featured this week on CreditUnions.com demonstrate how to do this — and more — effectively.

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Funding The Future

Credit unions received more than $50 million in grants over the past 12 months. Where did that money come from? And where is it going?

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Credit Union Industry Commentary

Disruptive Collaboration Is A Big Idea For 2016

If credit unions can embrace the idea of Collaboration 3.0, they can become the disruptors rather than the disrupted.
Credit Union Industry Commentary

Financial Wellness Is A Big Idea For 2016

Now’s the time to double down on the credit union difference and spread financial wealth and wellness.
Features

A Heaping Helping Of HR Highlights

From “intentional communications” to identifying top intern prospects — and even heading off internal fraudsters — the “people helping people” strategy begins in the home ...
Industry Insights

How To Manage Complaints And Overcome Crises

Whether to complaints or internal vulnerabilities, credit unions must respond quickly and transparently to the questions and concerns of their memberships. The credit unions featured ...
Credit Union Industry Commentary

Banking’s Not Getting “Uberized” But Analytics Do Matter

Credit unions should get together to tackle data, overcome challenges, and compete.
Graph Of The Week

Funding The Future

Credit unions received more than $50 million in grants over the past 12 months. Where did that money come from? And where is it going?
Features

When Is It Time To Update Your Brand?

An outdated brand detracts from your bottom line. Here are four questions you should ask to determine whether your credit union needs a brand update.
Industry Insights

Outsource, Insource, Or Something In-Between?

As the business model of credit unions evolves, leaders must decide how to allocate resources and where to invest time, money, and people.
Industry Insights

DOE Targets University-Student Banking Relationships

Credit union involvement seen as limited but experts say keep an eye on the bouncing ball nonetheless.
Features

New Fannie Mae App Provides Information To Home Buyers

Today's mobile generation can access end-to-end information during the mortgage process, and credit unions can customize apps with branded marketing messages.
From left: Dave Valentine, chief lending and strategy officer at Illinois-based Consumers Credit Union, and his dad, Mike Valentine, CEO of BCU.

A Credit Union Bond Beyond Bloodlines

For Mike and Dave Valentine, the family business just happens to be credit unions. The father-son duo talk leadership styles, cooperative values, and the lessons they’ve learned from each other along the way.

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Colorful digital promo for Baton Rouge Telco Federal Credit Union's Era's Tour-inspired HELOC campaign. It features bold “zero out-of-pocket costs” messaging and a call-to-action button.

Home Is Where The Heart (And More) Is

Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.

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