Exit Interview: Lisa Schlehuber, Elements Financial
The CEO came to the industry late in her career but was a transformational leader at the Indianapolis-based credit union.
The CEO came to the industry late in her career but was a transformational leader at the Indianapolis-based credit union.
The reopening of local economies and the return of pre-pandemic consumer spending habits have mostly offset the role pandemic relief programs have played in recent growth. According to the New York Fed’s Center for Microeconomic Data, the number of credit inquiries have returned to 2019 levels. And thanks to additional post-CARES Act policies at federal
Three ways credit unions are connecting institutional mission and employee engagement.
Unprecedented earthquake activity on the south coast of the Caribbean island has impacted thousands of residents. Now, credit unions are helping with the recovery.
Afena FCU partners with a local foundation to take on payday lenders with long-term, low-rate loans with a savings component and financial counseling.
A 12-person group at Teachers Credit Union focuses on action and deliverables in its efforts to promote DEI at the Indiana cooperative.
Marketing leaders from three credit unions share strategies for how they nurture positive reviews, respond to negative ones, and retain members.
Public Service Credit Union surveyed members, bought gifts, and made donations to take care of the community it loves.
Five lending leaders offer new insights about old values as they put new strategies into place to protect their cooperative and members.
Jeff Sobieralski educates and engages members at the Indiana financial cooperative.
Stephanie Sides straddles daily branch operations and strategic management to ensure retail quality at Texas Trust.
Branching experts share the pros and cons behind ditching the traditional teller role in favor of a new staffing model.
Evolving technology and alternative staffing models offer greater flexibility and efficiencies, but the conventional service model remains a mainstay at many credit unions.
The California cooperative has partnered with a catering company to open a café in its two headquarters buildings, offering fresh, affordable food to the public.
Cooperatives are expanding branch networks as banks of all sizes pull back from brick-and-mortar.
The Texas credit union is extending financial services and resources to geographical areas with limited or no banking presence.
Fluctuating loan demand upset credit union lending pipelines and balance sheets in the first half of the year. How significant were these impacts?
Six data points showcase what’s happening in the U.S. economy that could direct credit union decision-making for the rest of the year.
Credit unions have made the choice to back away from indirect auto lending, but that has come with a substantial opportunity cost.
Credit unions leverage their member-first mission to better serve all members, even those of modest means, making cooperatives especially valuable in challenging economic times.