Indiana

Callahan Collections

How This Small Indiana Credit Union Works To ‘Bridge The Gap’

Afena FCU partners with a local foundation to take on payday lenders with long-term, low-rate loans with a savings component and financial counseling.
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A Force Of Change For Diversity, Equity, And Inclusion

A 12-person group at Teachers Credit Union focuses on action and deliverables in its efforts to promote DEI at the Indiana cooperative.
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5 Ways To Take Charge Of Online Reviews

Marketing leaders from three credit unions share strategies for how they nurture positive reviews, respond to negative ones, and retain members.
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A Strategy To Show Members Love Any Day Of The Year

Public Service Credit Union surveyed members, bought gifts, and made donations to take care of the community it loves.
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Pandemic Lending Lessons Put Into Play

Five lending leaders offer new insights about old values as they put new strategies into place to protect their cooperative and members.
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What’s In A Name: Director Of Financial Wellness And Wellbeing

Jeff Sobieralski educates and engages members at the Indiana financial cooperative.
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Lessons Learned From A Challenging Year (Part 1)

Credit union chief executives share takeaways from 2020 and talk about how they’ll turn challenge into opportunity in the year ahead.
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2 Questions About Helping Members Face Today’s Challenges

Leaders at cooperatives across the country share how core principles are driving strategic thinking in their shops.
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There’s No Place Like Home With A 12.5-Year Loan

One Idaho cooperative stands out in a rural market dominated by credit unions with a new package of home loans that serve educators and first ...
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A Better Member Experience Is Only A Text Message Away

Four credit unions share insights from their text messaging initiatives.
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