Strategies To Enhance Mortgage Efficiency Without Cutting Jobs
Credit unions are shuffling staff and reimagining operations to make up for a slowdown in home lending.
Lending
Our Lending page is the spot for credit union strategies on product development, operations, and pricing.
Top Lending Articles
The Art Of Selling On Social Media
Credit unions are navigating regulatory compliance and setting guidelines to help mortgage, investment, and deposit teams gain more traction on social.
2024 Lending Outlook: Hopes, Fears, And Serving Members In The Year Ahead
Forget the Beige Book — these credit union executives offer insights on what it will take to see green.
Best Of CreditUnions.com 2016: Auto, Branching, HR, and Deposits
December 26, 2016
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Five can’t-miss data points featured this week on CreditUnions.com.
The Driving Decision To Offer Auto Leases
December 21, 2016
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Ohio-based Directions Credit Union has originated $104 million in auto leases since 2012. Here’s how.
A Strategy To Centralize Lending And Increase Efficiency
December 19, 2016
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University Credit Union in Orono, ME, creates new positions and titles to streamline its lending environment.
5 Ways To Better Understand Your Auto Portfolio
December 12, 2016
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Use these metrics to better understand what third quarter auto data means to a credit union’s loan portfolio.
Addressing Employees And Borrowers At The Digital Mortgage Conference
December 12, 2016
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Interactions with and baseline knowledge of technology drives the majority of loan operations.
Pumped-Up Loans And A Debunked Merger Myth
December 12, 2016
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Six can’t-miss data points featured this week on CreditUnions.com.
The Race Is On For Online Originations
December 9, 2016
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Digital offerings and strategies that drive online mortgage originations are put to the test at the annual Digital Mortgage Conference in San Francisco.
Why Credit Unions Need To Beware The TCPA
December 1, 2016
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Class-action suits pile up and it’s very easy to run afoul of complex, outdated regulations surrounding auto-calls and collections.
Industry Performance By The Numbers (3Q 2016)
December 1, 2016
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Twenty-eight graphs, charts, and maps that evaluate credit union performance in the third quarter of 2016.
A Wake-Up Call In 2017?
December 1, 2016
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The year of the monkey is in the books. Say hello to the year of the rooster.
Best Of CreditUnions.com 2016: Auto, Branching, HR, and Deposits
Five can't-miss data points featured this week on CreditUnions.com.
The Driving Decision To Offer Auto Leases
Ohio-based Directions Credit Union has originated $104 million in auto leases since 2012. Here’s how.
A Strategy To Centralize Lending And Increase Efficiency
University Credit Union in Orono, ME, creates new positions and titles to streamline its lending environment.
5 Ways To Better Understand Your Auto Portfolio
Use these metrics to better understand what third quarter auto data means to a credit union’s loan portfolio.
Addressing Employees And Borrowers At The Digital Mortgage Conference
Interactions with and baseline knowledge of technology drives the majority of loan operations.
Pumped-Up Loans And A Debunked Merger Myth
Six can't-miss data points featured this week on CreditUnions.com.
The Race Is On For Online Originations
Digital offerings and strategies that drive online mortgage originations are put to the test at the annual Digital Mortgage Conference in San Francisco.
Why Credit Unions Need To Beware The TCPA
Class-action suits pile up and it’s very easy to run afoul of complex, outdated regulations surrounding auto-calls and collections.
Industry Performance By The Numbers (3Q 2016)
Twenty-eight graphs, charts, and maps that evaluate credit union performance in the third quarter of 2016.
A Wake-Up Call In 2017?
The year of the monkey is in the books. Say hello to the year of the rooster.
Browse Topics
How A Florida Credit Union Rebuilt Retention After The Great Resignation
Marc Rapport
Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.
What’s In A Name: Chief Efficiency Officer
Savana Morie
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn behind the scenes fixes into front line — and bottom-line — wins.
How SWBC’s Contact Center Solutions Help Financial Institutions Stay Connected
Callahan & Associates
Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.
Amanda Garabedian On Leadership
Savana Morie
The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.
FedChoice Is Ready For The Next Government Shutdown – Whenever It Comes
Aaron Passman
A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.
Financial Nihilism Is Real, But How Can Credit Unions Respond?
Andrew Lepczyk
When money stops making sense, people suffer a crisis of financial confidence. Now’s the time to reconnect with members to help them establish long-term stability.
Exit Interview: Cheryl Sio, MembersAlliance Credit Union
Marc Rapport
From the teller line to the corner office, CEO Cheryl Sio’s story spans five decades of industry transformation and enduring leadership lessons.
What Was Once A Safe Corner Of Credit Union Portfolios Is Now A Source Of Pain
Callahan & Associates
Structured protection strategies provide potentially higher long-term total returns than bonds while muting the volatility and downside risk traditionally associated with equities.
Jim Morrell On Leadership
Aaron Passman
The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.
2026 Begins With Market Sentiment Similar To 2025
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.