Strategies To Enhance Mortgage Efficiency Without Cutting Jobs
Credit unions are shuffling staff and reimagining operations to make up for a slowdown in home lending.
Lending
Our Lending page is the spot for credit union strategies on product development, operations, and pricing.
Top Lending Articles
The Art Of Selling On Social Media
Credit unions are navigating regulatory compliance and setting guidelines to help mortgage, investment, and deposit teams gain more traction on social.
2024 Lending Outlook: Hopes, Fears, And Serving Members In The Year Ahead
Forget the Beige Book — these credit union executives offer insights on what it will take to see green.
Credit Unions Set A Record For Dollar Amount Originated
August 16, 2016
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Second quarter data shows industry real estate loan growth is strong, but lenders should take portfolio quality and state-level trends into consideration.
‘S’ Is For ‘Sensitivity’
August 11, 2016
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Reactions vary as the credit union industry prepares for its primary regulator to add ‘S’ to CAMEL.
3 Loan Products Drive Balances To New High
August 9, 2016
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Second quarter lending puts credit unions on the path to another record-breaking year. As of June 2016, three loan products accounted for more than 81% of the annual growth.
2Q 2016 Delinquency: The More Things Stay The Same, The More They Change
August 5, 2016
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Overall delinquency is following the traditional cycle, but this year’s numbers might indicate a break in generally declining delinquency rates.
The Refi Boom Comes To Student Loans
July 25, 2016
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Low rate environment and soaring student debt lead to growing refinance boom in student lending.
What To Consider Before Outsourcing A Credit Card Program
July 13, 2016
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There are three broad credit card management options that carry their own advantages and considerations.
If Credit Unions Were Called to Capitol Hill
July 12, 2016
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Last week, CEOs of some of the nation’s largest banks were summoned by Congress to defend their management of bailout funds. What would it look like if they called on credit unions?
4Front Credit Union Shares A Winning Approach To Online and Mobile Strategy
July 11, 2016
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Michigan credit union uses its new LOS to be everywhere its members need it to be.
Does Your Collection Reporting Stack Up?
July 11, 2016
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Here are four elements of a collection reporting system that will help you effectively measure your operation’s success.
A 3-Year Strategy To Turn Around Negative Growth
July 11, 2016
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Capitol Credit Union revamped policies, processes, and procedures to counter negative loan and member growth and once again achieve stable financial footing.
Credit Unions Set A Record For Dollar Amount Originated
Second quarter data shows industry real estate loan growth is strong, but lenders should take portfolio quality and state-level trends into consideration.
‘S’ Is For ‘Sensitivity’
Reactions vary as the credit union industry prepares for its primary regulator to add ‘S’ to CAMEL.
3 Loan Products Drive Balances To New High
Second quarter lending puts credit unions on the path to another record-breaking year. As of June 2016, three loan products accounted for more than 81% ...
2Q 2016 Delinquency: The More Things Stay The Same, The More They Change
Overall delinquency is following the traditional cycle, but this year’s numbers might indicate a break in generally declining delinquency rates.
The Refi Boom Comes To Student Loans
Low rate environment and soaring student debt lead to growing refinance boom in student lending.
What To Consider Before Outsourcing A Credit Card Program
There are three broad credit card management options that carry their own advantages and considerations.
If Credit Unions Were Called to Capitol Hill
Last week, CEOs of some of the nation’s largest banks were summoned by Congress to defend their management of bailout funds. What would it look ...
4Front Credit Union Shares A Winning Approach To Online and Mobile Strategy
Michigan credit union uses its new LOS to be everywhere its members need it to be.
Does Your Collection Reporting Stack Up?
Here are four elements of a collection reporting system that will help you effectively measure your operation’s success.
A 3-Year Strategy To Turn Around Negative Growth
Capitol Credit Union revamped policies, processes, and procedures to counter negative loan and member growth and once again achieve stable financial footing.
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Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
What Credit Unions Can Learn From Mamdani’s Campaign
Alix Patterson
Don’t stop reading because you think this is a love letter to Zohran Mamdani. It’s not about politics; it’s about connection and authenticity. His people-first campaign offers four lessons for credit unions on speaking with purpose and being heard.
Member Experience Is Everything
Aaron Passman
Explore best practices to streamline service, inspire leadership engagement, and improve the member experience.
2 Hot Takes On Member Growth
Rebecca Wessler
Member growth is slowing. What can credit unions do about it? Callahan experts explore how purpose and financial wellbeing might be the key to sustainable member growth.
How Credit Unions Can Compete Through Omnichannel Member Experiences
Callahan & Associates
Futureproof your credit union. Learn how ASAPP Financial Technology’s bank.io OXP | Omnichannel Experience Platform supports credit unions as they compete against direct-to-consumer fintechs.
Why Service And Support Should Guide Your Technology Decisions
Callahan & Associates
Choosing the right credit union core technology provider helps members, employees, and the credit union thrive.
Insights From The Outside: Erling Amundson
Marc Rapport
When Erling Amundson made the jump from Fortune 500s to Langley Federal Credit Union, he brought a knack for member service and systems that listen, learn, and evolve.
3 Ways To Build A Better Member Experience
Rebecca Wessler
Credit unions improve the member experience through training, bilingual service, and bold branch strategies. Explore three stories that show what it takes to connect.
The Member Experience Revolution
Omar Shalabi
How changing consumer behavior is redefining branches as community spaces for advice, education, and connection.
How Credit Limits Impact Cardmember Usage And Loyalty
Callahan & Associates
Increases in credit limits strengthen trust and loyalty; denials risk driving cardholders away.