Strategies To Enhance Mortgage Efficiency Without Cutting Jobs
Credit unions are shuffling staff and reimagining operations to make up for a slowdown in home lending.
Our Lending page is the spot for credit union strategies on product development, operations, and pricing.
Credit unions are shuffling staff and reimagining operations to make up for a slowdown in home lending.
Credit unions are navigating regulatory compliance and setting guidelines to help mortgage, investment, and deposit teams gain more traction on social.
Forget the Beige Book — these credit union executives offer insights on what it will take to see green.
Year-end data shows credit unions lent $1.1 billion per day on average in 2015. But, there’s more.
Fourth quarter performance data showcases a milestone year, with growing momentum for credit unions and unprecedented value being generated among their membership.
How much money did credit unions lend in 2015? How much loan interest did credit unions return to members? How many institutions offered financial education? All that and more in this year’s report.
Credit union lending accelerates to an all-time high in the fourth quarter of 2015.
A Q&A with Generations Federal Credit Union on how it improved its conversion ratio.
2015 was a record breaking year across many metrics for credit unions. Auto lending was no exception, with auto loan balances projected to have reached an all-time high of $264.7 billion in December 2015.
In today’s changing and often-uncertain economic environment, balance sheet management is top-of-mind with credit union executives.
With more than 85% of the industry reporting in Callahan & Associates’ FirstLook Program, early data trends suggest another quarter of double-digit loan growth.
Despite a red-hot lending market, credit union share balances increase through the end of the year.
This week, CreditUnions.com features five articles showcasing strategies different credit unions use to manage balance sheets and better serve members.

Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.

Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn behind the scenes fixes into front line — and bottom-line — wins.

Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.

The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.

A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.

When money stops making sense, people suffer a crisis of financial confidence. Now’s the time to reconnect with members to help them establish long-term stability.

From the teller line to the corner office, CEO Cheryl Sio’s story spans five decades of industry transformation and enduring leadership lessons.

Structured protection strategies provide potentially higher long-term total returns than bonds while muting the volatility and downside risk traditionally associated with equities.

The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.

Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.