Strategies To Enhance Mortgage Efficiency Without Cutting Jobs
Credit unions are shuffling staff and reimagining operations to make up for a slowdown in home lending.
Lending
Our Lending page is the spot for credit union strategies on product development, operations, and pricing.
Top Lending Articles
The Art Of Selling On Social Media
Credit unions are navigating regulatory compliance and setting guidelines to help mortgage, investment, and deposit teams gain more traction on social.
2024 Lending Outlook: Hopes, Fears, And Serving Members In The Year Ahead
Forget the Beige Book — these credit union executives offer insights on what it will take to see green.
Putting CECL Accounting To The Test
August 4, 2024
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Credit union CFOs say the new standard has created clear processes and more collaboration between finance and lending, while adding even more work to an age-old process.
Credit Card Spending Is Up. Is Your Program Competitive?
August 4, 2024
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With costs and regulatory pressures rising, many institutions are turning to an agent-issuing model to ensure members get superior service.
Tackle Margin Compression By Transforming Your Lending Operations
August 4, 2024
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A digital loan origination system can revolutionize a credit union’s lending process by boosting efficiency, minimizing risk, and enhancing the borrower experience.
5 Graphs That Explain Loan Demand
August 4, 2024
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From sky-high housing prices to increased credit card spending and beyond, these are the prime factors influencing today’s lending landscape.
How One Credit Union Is Combatting The Lock-In Effect
August 4, 2024
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Wings Credit Union unlocked opportunity in its mortgage portfolio by drawing in members with a desirable rate and a few other perks.
Langley FCU Offers Financial Refuge For Soft Savers
July 28, 2024
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The Virginia cooperative bucks the CD trend with a high-rate savings product aimed at members who need help building budgetary resiliency.
Navigating The Indirect Auto Loan Industry In A Competitive Market
July 28, 2024
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In this Q&A, CRIF Select President Jeremy Engbrecht explains how credit unions are navigating the competitive indirect auto loan industry.
Geofencing Gets A Modern Makeover At Northern Credit Union
July 15, 2024
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Five years after launching a successful mortgage digital campaign, the New York-based credit union has expanded into other business areas.
Empower Your Credit Union With Home Improvement Lending
July 2, 2024
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Home improvement loans help credit unions expand their service offerings, diversify their portfolio, and strengthen their member relationships.
GreenState Foundation Invests In Data To Improve Its Community
July 1, 2024
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A partnership with United Ways of Iowa is uncovering insights about employed community members who struggle under limited assets and constrained income.
Putting CECL Accounting To The Test
Credit union CFOs say the new standard has created clear processes and more collaboration between finance and lending, while adding even more work to an ...
Credit Card Spending Is Up. Is Your Program Competitive?
With costs and regulatory pressures rising, many institutions are turning to an agent-issuing model to ensure members get superior service.
Tackle Margin Compression By Transforming Your Lending Operations
A digital loan origination system can revolutionize a credit union’s lending process by boosting efficiency, minimizing risk, and enhancing the borrower experience.
5 Graphs That Explain Loan Demand
From sky-high housing prices to increased credit card spending and beyond, these are the prime factors influencing today's lending landscape.
How One Credit Union Is Combatting The Lock-In Effect
Wings Credit Union unlocked opportunity in its mortgage portfolio by drawing in members with a desirable rate and a few other perks.
Langley FCU Offers Financial Refuge For Soft Savers
The Virginia cooperative bucks the CD trend with a high-rate savings product aimed at members who need help building budgetary resiliency.
Navigating The Indirect Auto Loan Industry In A Competitive Market
In this Q&A, CRIF Select President Jeremy Engbrecht explains how credit unions are navigating the competitive indirect auto loan industry.
Geofencing Gets A Modern Makeover At Northern Credit Union
Five years after launching a successful mortgage digital campaign, the New York-based credit union has expanded into other business areas.
Empower Your Credit Union With Home Improvement Lending
Home improvement loans help credit unions expand their service offerings, diversify their portfolio, and strengthen their member relationships.
GreenState Foundation Invests In Data To Improve Its Community
A partnership with United Ways of Iowa is uncovering insights about employed community members who struggle under limited assets and constrained income.
Browse Topics
Economic Data Outpaced Expectations In October
Jason Haley
Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.
Member Experience Gets An Upgrade
Aaron Passman
Six credit unions offer their insights on what’s new in MX and what’s on the horizon for 2025 and beyond.
Physical Branch, Digital Service
Aaron Passman
Affinity Plus builds member engagement by focusing equally on a modern brick-and-mortar network plus the latest technologies for members and staff alike.
Why Do Banking Deserts Exist? How Can Credit Unions Fix Them?
Andrew Lepczyk
Understanding what constitutes a banking desert can help credit unions determine branching and outreach strategies for underserved communities.
First Harvest Takes Charge Of Member Experience
E.C. Harrison
The credit union jettisoned an outsourcing arrangement and hired more than 20 call center employees to unify retail and direct banking under a single member experience.
From Toasters To Technology: Enhancing Your Member Experience
Jack Henry
Service, innovation, and data don’t just enhance the member experience — they ensure relevancy and success in the future.
Is Your Credit Union Part Of The AI Revolution?
State National Companies
Filene Fellow Dr. Lamont Black explores AI’s transformative role in the credit union of the future.
The State Of The American Consumer
Andrew Lepczyk
How the country’s economic gains on paper fail to capture the financial strain millions of Americans face in their checkbook.
Personalization In Account Opening: How Technology And Personal Service Can Coexist
Candescent
When properly used, cross-sell features in the account opening process can strengthen banking interactions.
How Well Do You Know U.S. Consumer Sentiment?
Andrew Lepczyk
Take this short quiz to test your knowledge of Americans’ economic opinions, habits, and more.