Strategies To Enhance Mortgage Efficiency Without Cutting Jobs
Credit unions are shuffling staff and reimagining operations to make up for a slowdown in home lending.
Lending
Our Lending page is the spot for credit union strategies on product development, operations, and pricing.
Top Lending Articles
The Art Of Selling On Social Media
Credit unions are navigating regulatory compliance and setting guidelines to help mortgage, investment, and deposit teams gain more traction on social.
2024 Lending Outlook: Hopes, Fears, And Serving Members In The Year Ahead
Forget the Beige Book — these credit union executives offer insights on what it will take to see green.
How To Build A Better Collections Process
June 3, 2020
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The need to streamline paperwork spurred Wings Financial Credit Union to rethink its loan collections.
Credit Union Mortgages Thrive In The First Quarter
June 2, 2020
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Mortgage market share for U.S. credit unions increased 1.0 percentage point year-over-year to reach 9.0% as of March 31.
Lending Pros Share Pandemic-Fueled Lending Lessons
June 1, 2020
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A new story each day this week as five credit unions share how they handled sudden change and soaring needs by adapting people, processes, and products.
College Prepped: Making Sure Your Private Student Lending Program Is Built For Success During The Pandemic, And Beyond
June 1, 2020
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By addressing today’s unique challenges, while remaining focused on the long view, credit unions engaged in private student lending have a powerful opportunity to connect with the next generation of members.
Lenders On Loan Make Mortgages At Affinity Plus
June 1, 2020
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The Minnesota credit union shifted 45 consumer lenders and others with loan experience to help the cooperative meet a flurry of mortgage activity.
How Financial Center First Ramped Up Their Payments Platform
June 1, 2020
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Lower wait times and more self-service options result in higher member satisfaction.
Credit Unions Overcome PPP ‘Nightmare’
May 27, 2020
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Portal crashes. Controversies. Confusion. Despite a shaky start, the Paycheck Protection Program is providing badly needed capital to more than 4.3 million small businesses nationwide.
Pandemic Response Vendor Showcase (Part 3)
May 25, 2020
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Looking for new solutions to help your credit union navigate this crisis? Check out these featured credit union suppliers that are delivering cutting-edge products and services.
Pandemic Response Vendor Showcase (Part 2)
May 21, 2020
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Looking for new solutions to help your credit union navigate this crisis? Check out these featured credit union suppliers that are delivering cutting-edge products and services.
Tales From The Data: Credit Unions And COVID-19
May 18, 2020
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Early first quarter data shows the industry balance sheet is changing as credit unions respond to COVID-19.
How To Build A Better Collections Process
The need to streamline paperwork spurred Wings Financial Credit Union to rethink its loan collections.
Credit Union Mortgages Thrive In The First Quarter
Mortgage market share for U.S. credit unions increased 1.0 percentage point year-over-year to reach 9.0% as of March 31.
Lending Pros Share Pandemic-Fueled Lending Lessons
A new story each day this week as five credit unions share how they handled sudden change and soaring needs by adapting people, processes, and ...
College Prepped: Making Sure Your Private Student Lending Program Is Built For Success During The Pandemic, And Beyond
By addressing today’s unique challenges, while remaining focused on the long view, credit unions engaged in private student lending have a powerful opportunity to connect ...
Lenders On Loan Make Mortgages At Affinity Plus
The Minnesota credit union shifted 45 consumer lenders and others with loan experience to help the cooperative meet a flurry of mortgage activity.
How Financial Center First Ramped Up Their Payments Platform
Lower wait times and more self-service options result in higher member satisfaction.
Credit Unions Overcome PPP ‘Nightmare’
Portal crashes. Controversies. Confusion. Despite a shaky start, the Paycheck Protection Program is providing badly needed capital to more than 4.3 million small businesses nationwide. ...
Pandemic Response Vendor Showcase (Part 3)
Looking for new solutions to help your credit union navigate this crisis? Check out these featured credit union suppliers that are delivering cutting-edge products and ...
Pandemic Response Vendor Showcase (Part 2)
Looking for new solutions to help your credit union navigate this crisis? Check out these featured credit union suppliers that are delivering cutting-edge products and ...
Tales From The Data: Credit Unions And COVID-19
Early first quarter data shows the industry balance sheet is changing as credit unions respond to COVID-19.
Browse Topics
Vantage West Turns A Good Problem Into Great Recognition
Savana Morie
Discover how two employee awards honor the Arizona credit union’s commitment to a team-first culture while boosting employee engagement and workplace culture.
AI Is Rewriting The Economics Of Banking
Callahan & Associates
AI is removing friction from financial decisions, giving consumers more control over their money and forcing banks and credit unions to compete on real value.
How 2 Marketing Teams Organize For Impact
Aaron Passman
The organizational structures for the marketing teams at 3Rivers FCU and Leaders Credit Union couldn’t be more different, but they share a common goal.
Affordable Housing Isn’t About Business. It’s About People.
Aaron Passman
NOLA Firemen’s FCU helps members qualify for a mortgage in a state where poverty is high and insurance premiums are keeping many would-be borrowers out of a home.
Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
What Credit Unions Can Learn From Mamdani’s Campaign
Alix Patterson
Don’t stop reading because you think this is a love letter to Zohran Mamdani. It’s not about politics; it’s about connection and authenticity. His people-first campaign offers four lessons for credit unions on speaking with purpose and being heard.
Member Experience Is Everything
Aaron Passman
Explore best practices to streamline service, inspire leadership engagement, and improve the member experience.
2 Hot Takes On Member Growth
Rebecca Wessler
Member growth is slowing. What can credit unions do about it? Callahan experts explore how purpose and financial wellbeing might be the key to sustainable member growth.
How Credit Unions Can Compete Through Omnichannel Member Experiences
Callahan & Associates
Futureproof your credit union. Learn how ASAPP Financial Technology’s bank.io OXP | Omnichannel Experience Platform supports credit unions as they compete against direct-to-consumer fintechs.
Why Service And Support Should Guide Your Technology Decisions
Callahan & Associates
Choosing the right credit union core technology provider helps members, employees, and the credit union thrive.