Strategies To Enhance Mortgage Efficiency Without Cutting Jobs
Credit unions are shuffling staff and reimagining operations to make up for a slowdown in home lending.
Lending
Our Lending page is the spot for credit union strategies on product development, operations, and pricing.
Top Lending Articles
The Art Of Selling On Social Media
Credit unions are navigating regulatory compliance and setting guidelines to help mortgage, investment, and deposit teams gain more traction on social.
2024 Lending Outlook: Hopes, Fears, And Serving Members In The Year Ahead
Forget the Beige Book — these credit union executives offer insights on what it will take to see green.
Why 2 Credit Unions Are Reserving More For Loan Risk
July 6, 2020
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CFOs from Workers and Patelco share their thinking about what’s to come and what they’re doing to prepare.
Macro Overiew And Industry Trends (1Q20)
June 30, 2020
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The longest economic expansionary period in U.S. history has come to an end. What else should credit unions know at first quarter?
How 6 Credit Unions Cope With Mortgage Madness
June 29, 2020
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Rate locks and staffing boosts are two ways credit unions are pushing through mortgage applications in today’s ultra-low rate environment.
Happy Independence Day In Credit Union Land
June 29, 2020
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This Fourth of July, Callahan & Associates is celebrating patriotically named credit unions with a look at how they return value to their member-owners.
7 Credit Unions. 2 Questions About Prepping For More Pandemic Fallout
June 22, 2020
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Cooperatives from coast to coast are boosting PLL and collections while continuing member outreach.
How RBFCU Cultivated Staff’s Skills While Saving Members’ Finances
June 15, 2020
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A pandemic response brought the Texas cooperative to a new level of teamwork and learning.
Lake Trust Brings In The Consumer Cavalry To Process PPP
June 9, 2020
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The Michigan credit union shuffled its lending deck as member loan activity demanded.
Good Timing: Distributed Ledgers Launch During The Pandemic
June 8, 2020
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Several cooperatives are going live with blockchain-based contactless authentication after years on the drawing boards.
Teachers Shares Stories From A COVID-19 Hotspot
June 8, 2020
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Masks in hand, one of New York’s largest credit unions is now in a phased reopening process.
How To Build A Better Collections Process
June 3, 2020
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The need to streamline paperwork spurred Wings Financial Credit Union to rethink its loan collections.
Why 2 Credit Unions Are Reserving More For Loan Risk
CFOs from Workers and Patelco share their thinking about what’s to come and what they’re doing to prepare.
Macro Overiew And Industry Trends (1Q20)
The longest economic expansionary period in U.S. history has come to an end. What else should credit unions know at first quarter?
How 6 Credit Unions Cope With Mortgage Madness
Rate locks and staffing boosts are two ways credit unions are pushing through mortgage applications in today’s ultra-low rate environment.
Happy Independence Day In Credit Union Land
This Fourth of July, Callahan & Associates is celebrating patriotically named credit unions with a look at how they return value to their member-owners.
7 Credit Unions. 2 Questions About Prepping For More Pandemic Fallout
Cooperatives from coast to coast are boosting PLL and collections while continuing member outreach.
How RBFCU Cultivated Staff’s Skills While Saving Members’ Finances
A pandemic response brought the Texas cooperative to a new level of teamwork and learning.
Lake Trust Brings In The Consumer Cavalry To Process PPP
The Michigan credit union shuffled its lending deck as member loan activity demanded.
Good Timing: Distributed Ledgers Launch During The Pandemic
Several cooperatives are going live with blockchain-based contactless authentication after years on the drawing boards.
Teachers Shares Stories From A COVID-19 Hotspot
Masks in hand, one of New York’s largest credit unions is now in a phased reopening process.
How To Build A Better Collections Process
The need to streamline paperwork spurred Wings Financial Credit Union to rethink its loan collections.
Browse Topics
5 Lessons About Ground-Level Intelligence From A Rooftop Farm
Alix Patterson
A national leader in urban agriculture shows how front-line insights drive real local impact — and why credit union branches are perfectly positioned to do the same.
3 Popular Case Studies From 2024: Where Are They Now?
Savana Morie
CreditUnions.com revisits three credit unions to learn how their strategies have evolved since their original spotlight and see what’s in store for the future.
Financial Wellbeing Is About More Than Vulnerability
Chris Howard
Half of Americans feel financially secure, yet one in five is suffering. A consortium of credit unions is changing the narrative by focusing on emotional engagement and trust.
How To Build AI Strategy In Real Time (Part 1)
Marc Rapport
Six credit union leaders share how they are balancing innovation and governance while deploying new tools.
How To Build AI Strategy In Real Time (Part 2)
Marc Rapport
Six credit union leaders share how they are balancing innovation and governance while deploying new tools.
Credit Union Finance Leaders Saddle Up For 2026
Aaron Passman
After an anxious 2025, CFOs and observers across the industry are preparing for the year ahead — for better or for worse.
Changes Are Why You Need Today’s Nacha Rulebook
Callahan & Associates
Quality payments are a hallmark of the ACH Network. Follow the rules and do right by members.
Hurricane Knocked The Power Out? New Orleans Firemen’s FCU Is Ready.
Aaron Passman
The next big storm in the Gulf isn’t an “if,” it’s a “when,” but the small Gulf-area credit union has a plan to help the community get back on its feet when the time comes.
6 Lessons For Credit Unions From Craft Breweries
Alix Patterson
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
It’s Been A Noisy, Yet Resilient Year For The U.S. Economy
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.