Industry Trends: Human Capital (3Q19)
As employee productivity rises industrywide, so, too, does compensation.
As employee productivity rises industrywide, so, too, does compensation.
The loan-to-share ratio falls, and other can’t-miss insights from Callahan’s quarterly webinar.
Loan originations dropped in the first quarter of 2019, but a pickup in activity in the second quarter has started to turn the tide.
Consumer protections apply equally to in-house and outsourced collections teams, and training for compliance should be a priority.
Turnaround times, member service, benefit from efficient LOS processes, especially in an environment of falling interest rates.
Annual credit union loan growth was slower in 2018 than in 2017, but there is still evidence that loan demand remains robust.
People in the know share what they know as the new year unfolds.
First quarter lending at credit unions contributed to an expanding balance sheet.
Callahan & Associates surveyed 333 credit unions to learn about automated decisioning practices in the consumer lending portfolio. Read about the results in this interactive article.
Member-first, not bank-lite. How did credit unions perform in the third quarter?

A look at year-end performance trends reveals how earnings, affordability pressures, and asset quality are redefining the operating environment heading into 2026.

Members are struggling with an affordability crisis that is changing how they manage debt, and new behaviors are showing up across the credit union loan portfolio.

This year’s Innovation Series returns with bigger impact and broader horizons. Since 2018, this annual showcase has spotlighted forward-thinking solutions by giving innovators a stage to share ideas, demonstrate solutions, and spark meaningful change.
Credit union asset quality didn’t collapse in 2025 — but it didn’t cooperate, either. What’s going on, and are credit unions prepared to respond in 2026?

This year’s Innovation Series returns with bigger impact and broader horizons. Since 2018, this annual showcase has spotlighted forward-thinking solutions by giving innovators a stage to share ideas, demonstrate solutions, and spark meaningful change.

This year’s Innovation Series returns with bigger impact and broader horizons. Since 2018, this annual showcase has spotlighted forward-thinking solutions by giving innovators a stage to share ideas, demonstrate solutions, and spark meaningful change.
The affordability crisis extends far beyond big-ticket expenses. As the rising cost of basic necessities outpaces income growth, household budgets are under strain and long-term financial stability is increasingly at risk.
As credit unions move deeper into 2026, the earnings conversation is shifting. Elevated interest rates have boosted margins and strengthened earnings flexibility, but that advantage won’t persist indefinitely.
A radical shift is taking place in the way consumers move money and engage with their financial institution.

How the Michigan-based cooperative’s “Culture of Finance” curriculum is reframing financial education.