Marketing

The best place to learn about credit unions strategies like branding, PR, social media, and engagement to attract members!

Top Marketing Articles

Boost Cross-Sell Success and Maximize Member Lifetime Value

Loyal, lifelong member relationships are created one interaction at a time. Total Expert is purpose-built to help you deliver personalized communications at every stage of your members’ financial journeys, so you can engage them with the most relevant messaging and banking products based on their needs and goals. Our Customer Intelligence capabilities enrich your member

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Analytics

Boost Cross-Sell Success and Maximize Member Lifetime Value

Loyal, lifelong member relationships are created one interaction at a time. Total Expert is purpose-built to help you deliver personalized communications at every stage of ...
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Langley FCU Offers Financial Refuge For Soft Savers

The Virginia cooperative bucks the CD trend with a high-rate savings product aimed at members who need help building budgetary resiliency.
Partner Perspectives

Enhancing The Member Experience With AI

How Member Loyalty Group grows credit unions’ ability to understand and act on feedback through AI-powered analytics.
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Fortera Fights Against Generational Poverty

The Fortera Foundation is breaking the cycle of generational poverty by providing essential resources and financial aid to single-parent students.
Features

Geofencing Gets A Modern Makeover At Northern Credit Union

Five years after launching a successful mortgage digital campaign, the New York-based credit union has expanded into other business areas.
Features

Change Your Name. Blaze Your Trail.

After two large Minnesota credit unions merged, staff set to work creating a new brand identity.
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From The Gridiron To The Concert Hall, Credit Unions Are Redefining Sponsorships

Three seasoned marketers share tips and tactics to turn everyday sponsorships into avenues for connection and prosperity.
Graph Of The Week

Rebranding Takes A Post-Pandemic Hit

Marketing spend is up since the onset of COVID-19, but fewer institutions are pursuing new identities, choosing instead to embrace familiarity.

Harnessing Predictive Analytics For Superior Member Personalization

In this webinar, experts in data, product and marketing will demonstrate how predictive analytics can transform your member interactions and drive unparalleled satisfaction.
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Coloramo Rolls Out A ‘Real’ Strategy To Attract Young Members

The Colorado credit union has debuted a digital brand targeting young consumers and plans to make it available to the entire industry.
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