Help For Employees Who Need It
May 11, 2020
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Wings Financial Credit Union’s Employee Pandemic Fund provides financial assistance to those affected by the coronavirus.
Minnesota
4 Questions That Show How Analytics Supports A Solid Response To COVID-19
April 27, 2020
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From direct deposits to direct outreach, analysts are greasing the gears of member service as they spin like never before.
Tips For Managing (And Securing) Work From Home
April 13, 2020
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Credit unions are optimizing work environments, integrating key systems, ensuring business continuity and cybersecurity, and adapting culture to new ways of working.
A Mobile App That Shines With 5 Stars
March 2, 2020
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Affinity Plus FCU revamped its online and mobile banking systems to give members a robust yet straightforward experience.
Lessons From A YouTube Series
February 21, 2020
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Arizona FCU puts a financial twist on “The Biggest Loser” with its “My Comeback” web series.
349 Data Points That Define Member Engagement
February 10, 2020
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Wings Financial’s member engagement score leverages modern methods to answer an age-old question.
How Opportunities Credit Union Throws A Lifeline To Underwater Borrowers
January 13, 2020
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This Vermont cooperative is making life-changing auto loans to rescue borrowers who are underwater or burdened with high-interest debt of all kinds.
Best Of Analytics 2019
December 30, 2019
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Five articles from the past 12 months offer best practices, insights, and tips for making the most of business intelligence in 2020.
Best Of Member Experience 2019
December 23, 2019
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Five ways credit unions are making it easier for members to conduct their financial business and live their lives.
The Art Of Choosing A Data Scientist
December 16, 2019
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How Wings Financial Credit Union uses internal partnerships to identify outsiders with the right aptitude and attitude.
Help For Employees Who Need It
Wings Financial Credit Union’s Employee Pandemic Fund provides financial assistance to those affected by the coronavirus.
4 Questions That Show How Analytics Supports A Solid Response To COVID-19
From direct deposits to direct outreach, analysts are greasing the gears of member service as they spin like never before.
Tips For Managing (And Securing) Work From Home
Credit unions are optimizing work environments, integrating key systems, ensuring business continuity and cybersecurity, and adapting culture to new ways of working.
A Mobile App That Shines With 5 Stars
Affinity Plus FCU revamped its online and mobile banking systems to give members a robust yet straightforward experience.
Lessons From A YouTube Series
Arizona FCU puts a financial twist on “The Biggest Loser” with its “My Comeback” web series.
349 Data Points That Define Member Engagement
Wings Financial’s member engagement score leverages modern methods to answer an age-old question.
How Opportunities Credit Union Throws A Lifeline To Underwater Borrowers
This Vermont cooperative is making life-changing auto loans to rescue borrowers who are underwater or burdened with high-interest debt of all kinds.
Best Of Analytics 2019
Five articles from the past 12 months offer best practices, insights, and tips for making the most of business intelligence in 2020.
Best Of Member Experience 2019
Five ways credit unions are making it easier for members to conduct their financial business and live their lives.
The Art Of Choosing A Data Scientist
How Wings Financial Credit Union uses internal partnerships to identify outsiders with the right aptitude and attitude.
Browse Topics
A Short Guide To Compliance With The New Succession Planning Rule
Jennie Boden
Check all the right boxes while tying your credit union compliance efforts to strategy.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
10 Credit Unions That Top The Charts In Member Value
William Hunt
Callahan & Associates spotlights credit unions that return more value to members.
Engagement Is Not A Perk. It Is A Strategy.
A. Jerome Fowlkes
Langley FCU asked what it would take to be a truly exceptional workplace, and it shares four ways to get there.
The Opportunity For Credit Unions In NCUA’s New Succession Planning Rule
Jennie Boden
Make your succession plan strategic and give it ‘teeth’ to reap the benefits of stronger governance and more effective C-suite leadership.
How A Child Savings Account Program Is Shaping Futures In Harbor Beach
Savana Morie
A public-private partnership in Michigan aims to influence opportunities after high school via a child savings account that provides yearly deposits and every reason to imagine what comes after graduation.
Aging Is An Adventure At My Credit Union
Aaron Passman
A 55+ member club is helping the Minnesota cooperative strengthen long term relationships, support active aging, and rethink how it serves members later in life.
Trust Still Has An Address
Callahan & Associates
In the age of smartphones and smartwatches, a strong physical branch network builds trust and credibility.
How Inflation Changed Credit Union Member Behavior
Andrew Lepczyk
Inflation has cooled, but its aftereffects still shape how credit union members spend, save, borrow, and relate to their credit union.
What’s In A Name: Chief Strategic Enablement Officer
Savana Morie
Risk gets a rebrand — and a bigger mandate — at MSUFCU, where a Strategic Enablement department helps initiatives move forward while keeping the organization safe and sound.