How To Build A Better Collections Process
June 3, 2020
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The need to streamline paperwork spurred Wings Financial Credit Union to rethink its loan collections.
Minnesota
Lenders On Loan Make Mortgages At Affinity Plus
June 1, 2020
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The Minnesota credit union shifted 45 consumer lenders and others with loan experience to help the cooperative meet a flurry of mortgage activity.
Help For Employees Who Need It
May 11, 2020
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Wings Financial Credit Union’s Employee Pandemic Fund provides financial assistance to those affected by the coronavirus.
4 Questions That Show How Analytics Supports A Solid Response To COVID-19
April 27, 2020
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From direct deposits to direct outreach, analysts are greasing the gears of member service as they spin like never before.
Tips For Managing (And Securing) Work From Home
April 13, 2020
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Credit unions are optimizing work environments, integrating key systems, ensuring business continuity and cybersecurity, and adapting culture to new ways of working.
A Mobile App That Shines With 5 Stars
March 2, 2020
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Affinity Plus FCU revamped its online and mobile banking systems to give members a robust yet straightforward experience.
Lessons From A YouTube Series
February 21, 2020
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Arizona FCU puts a financial twist on “The Biggest Loser” with its “My Comeback” web series.
349 Data Points That Define Member Engagement
February 10, 2020
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Wings Financial’s member engagement score leverages modern methods to answer an age-old question.
How Opportunities Credit Union Throws A Lifeline To Underwater Borrowers
January 13, 2020
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This Vermont cooperative is making life-changing auto loans to rescue borrowers who are underwater or burdened with high-interest debt of all kinds.
Best Of Analytics 2019
December 30, 2019
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Five articles from the past 12 months offer best practices, insights, and tips for making the most of business intelligence in 2020.
How To Build A Better Collections Process
The need to streamline paperwork spurred Wings Financial Credit Union to rethink its loan collections.
Lenders On Loan Make Mortgages At Affinity Plus
The Minnesota credit union shifted 45 consumer lenders and others with loan experience to help the cooperative meet a flurry of mortgage activity.
Help For Employees Who Need It
Wings Financial Credit Union’s Employee Pandemic Fund provides financial assistance to those affected by the coronavirus.
4 Questions That Show How Analytics Supports A Solid Response To COVID-19
From direct deposits to direct outreach, analysts are greasing the gears of member service as they spin like never before.
Tips For Managing (And Securing) Work From Home
Credit unions are optimizing work environments, integrating key systems, ensuring business continuity and cybersecurity, and adapting culture to new ways of working.
A Mobile App That Shines With 5 Stars
Affinity Plus FCU revamped its online and mobile banking systems to give members a robust yet straightforward experience.
Lessons From A YouTube Series
Arizona FCU puts a financial twist on “The Biggest Loser” with its “My Comeback” web series.
349 Data Points That Define Member Engagement
Wings Financial’s member engagement score leverages modern methods to answer an age-old question.
How Opportunities Credit Union Throws A Lifeline To Underwater Borrowers
This Vermont cooperative is making life-changing auto loans to rescue borrowers who are underwater or burdened with high-interest debt of all kinds.
Best Of Analytics 2019
Five articles from the past 12 months offer best practices, insights, and tips for making the most of business intelligence in 2020.
Browse Topics
AI Adoption Is Growing. Are Credit Unions Keeping Pace?
Andrew Lepczyk
New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.
A Credit Union Bond Beyond Bloodlines
Aaron Passman
For Mike and Dave Valentine, the family business just happens to be credit unions. The father-son duo talk leadership styles, cooperative values, and the lessons they’ve learned from each other along the way.
Connection And Caring Matter As Much As Knowledge And Resources
Chris Howard
People who are truly financially thriving have both means and a sense of security that comes from confidence about the future. Building that kind of emotional engagement requires a deliberate design of everyday interactions.
Markets Flip From Pricing Cuts To 50% Chance Of Hikes
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Keep The Mortgage. Ditch The Fees.
Savana Morie
A rethink of closing costs, rate relief, and employer partnerships helped 7 17 Credit Union build an affordable housing mortgage program that works.
Home Is Where The Heart (And More) Is
Aaron Passman
Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.
3 Ways To Market For HELOC Success
Aaron Passman
Home equity lending is a winning option for credit unions in today’s mortgage environment. Learn how three different shops meet members’ needs.
Small House, Big Opportunity: 2 Takes On Manufactured Home Loans
Aaron Passman
Manufactured home loans can provide members access to affordable housing, including those in rural areas. Two credit unions share how they approach the niche product.
Mortgage Lending Is Back, But It Looks Different
Tony Waltrich
After a prolonged slowdown, signs of life are returning to mortgage lending. Growth is uneven, with first-time buyers and shifting rate dynamics driving activity in select segments.
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.