True Sky’s Blueprint For Internal And External Change Management
The Oklahoma credit union is deploying new tools that change the game for its staff and its mission-based membership strategies.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Credit Unions Take A Big Step Toward Instant Payments
Early adopters of FedNow embrace the Federal Reserve’s answer to fintechs like Venmo and Paypal.
Buy Now, Pay Later The Member-Friendly Way
Advantage Plus has entered the BNPL arena and is crafting a solution to ensure members don’t overextend themselves.
5 Takeaways From Trendwatch
August 6, 2025
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The U.S. economy is throwing up mixed signals, but America’s credit unions are delivering value and, in turn, enjoying deeper relationships, higher originations, and a stronger bottom line.
The New Retirement Reality Reveals Startling Facts
July 28, 2025
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A 2025 BlackRock survey presents a snapshot of retirement readiness and shows Americans are saving, struggling, and still working.
Strategy Today For Success In 2030
July 21, 2025
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Credit union strategy leaders are embracing uncertainty, rethinking relevance, and getting cozy with discomfort as they plan for 2030 and beyond.
Virtual Cards: More Than Just A Trend
July 7, 2025
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The next evolution in consumer payments — and credit unions that wait risk falling behind.
Digital Wallet Usage Skews Younger, But Becoming More Ubiquitous
July 7, 2025
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Those born before 1980 use digital wallets at a lower rate than younger consumers, but adoption levels are nearly equal across income levels.
Credit Union Savers Favor Flexibility Over Returns
June 23, 2025
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Members are changing the way they deposit their money, saving more and opting for lower-yielding, more liquid account types.
Streamline Document Collection For Your Credit Union
June 18, 2025
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FileInvite helps credit unions accelerate loan processing by automating document collection and keeping your brand front and center. Our secure portal makes it easy for members to upload files, complete forms, and sign documents—while your team stays focused on lending, not admin. With built-in e-signatures, automated reminders, and integrations with tools like Salesforce and SharePoint,
‘Rocky Road’ Ahead? Credit Union CFOs Tweak The Balance Sheet Just In Case.
May 20, 2025
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With recession fears on the rise, industry leaders are hoping for the best but preparing for the worst.
Basic Checking Gets A Competitive Upgrade
May 12, 2025
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Boost loyalty with lifestyle checking accounts that offer perks like telehealth, ID protection, and travel discounts.
5 Takeaways From Trendwatch 1Q 2025
May 8, 2025
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With economic uncertainty on the horizon, credit union members are moving money into lower-term deposits and paying down debt, helping to boost margins and lower delinquency across the industry.
5 Takeaways From Trendwatch
The U.S. economy is throwing up mixed signals, but America's credit unions are delivering value and, in turn, enjoying deeper relationships, higher originations, and a ...
The New Retirement Reality Reveals Startling Facts
A 2025 BlackRock survey presents a snapshot of retirement readiness and shows Americans are saving, struggling, and still working.
Strategy Today For Success In 2030
Credit union strategy leaders are embracing uncertainty, rethinking relevance, and getting cozy with discomfort as they plan for 2030 and beyond.
Virtual Cards: More Than Just A Trend
The next evolution in consumer payments — and credit unions that wait risk falling behind.
Digital Wallet Usage Skews Younger, But Becoming More Ubiquitous
Those born before 1980 use digital wallets at a lower rate than younger consumers, but adoption levels are nearly equal across income levels.
Credit Union Savers Favor Flexibility Over Returns
Members are changing the way they deposit their money, saving more and opting for lower-yielding, more liquid account types.
Streamline Document Collection For Your Credit Union
FileInvite helps credit unions accelerate loan processing by automating document collection and keeping your brand front and center. Our secure portal makes it easy for ...
‘Rocky Road’ Ahead? Credit Union CFOs Tweak The Balance Sheet Just In Case.
With recession fears on the rise, industry leaders are hoping for the best but preparing for the worst.
Basic Checking Gets A Competitive Upgrade
Boost loyalty with lifestyle checking accounts that offer perks like telehealth, ID protection, and travel discounts.
5 Takeaways From Trendwatch 1Q 2025
With economic uncertainty on the horizon, credit union members are moving money into lower-term deposits and paying down debt, helping to boost margins and lower ...
Browse Topics
It’s Not A Core Conversion, It’s A Systems Upgrade
Aaron Passman
From bonuses to candy budgets, Credit Union 1 and Purdue FCU offer tips to successfully manage one of financial services’ biggest hurdles.
Scale Your Commercial Lending Portfolio
Financial Institution Technologies, Inc. dba Suntell
Flexible, technology-driven solutions help credit unions scale their commercial lending portfolios and address staffing, efficiency, and regulatory challenges.
What’s In A Name: Chief Product Officer
Savana Morie
Bay FCU’s Brooke Morley improves communication and collaboration across departments to offer members the products they want and need.
How A Credit Union Foundation Builds Equity And Access
Savana Morie
Park Community Credit Union Foundation reimagines local philanthropy through transparent practices, grassroots partnerships, and trust-based giving.
Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
Multiple Economic Reports Bring A Climactic End To July
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
5 Takeaways From Trendwatch
Andrew Lepczyk
The U.S. economy is throwing up mixed signals, but America’s credit unions are delivering value and, in turn, enjoying deeper relationships, higher originations, and a stronger bottom line.
From Applicants To Shoppers: Using Smart Interactions To Understand Intent And Drive Conversions
Callahan & Associates
With fewer resources and less visibility, credit unions must be more personal, more helpful, and more intentional in how they connect with potential borrowers and drive conversions.
How To Win With FHA Lending
Savana Morie
Two high-performing credit unions break down their approach to FHA lending, offering real-world insights on staffing, servicing, technology, and member impact.
How AI Is Transforming Consumer Lending At Marine Credit Union
Savana Morie
The Wisconsin cooperative has implemented auto-decisioning for consumer lending and gives the technology high marks for its impact on member satisfaction, employee engagement, and the balance sheet.