Ops & Payments

Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.

Top Ops & Payments Articles

5 Takeaways From Trendwatch

The U.S. economy is throwing up mixed signals, but America’s credit unions are delivering value and, in turn, enjoying deeper relationships, higher originations, and a stronger bottom line.

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Industry Insights

Ask An Analyst: How Is Gen Z Reshaping Payments?

In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
Partner Perspectives

From Approval To Account: 7 Benefits Of Instant Loan Funding

Instant loan funding is transforming credit union lending — boosting speed, operational efficiency, and member satisfaction while enabling real-time access to capital, anytime, anywhere.
Partner Perspectives

Faster Payments Are Now Table Stakes

Real-time payments are no longer optional. Discover how faster rails are helping credit unions boost engagement and meet rising member expectations.
Features

What’s In A Name: Chief Member Services Officer

Todd Link is redefining member service at Dupaco Community Credit Union, blending risk expertise with operational leadership to deliver secure, seamless, member-focused experiences.
Features

Royal Credit Union Bets On Smart Payments Innovation

Focused strategies and partnerships anchor innovation without the hype at this Wisconsin cooperative.
Blogs

What Credit Unions Need To Know About New 401(k) Rules

A recent executive orders kickstarted changes to retirement-savings plans. Credit unions can play a role in financial education to make sure members and employees are ...

Beyond Bill Pay: Using RFP and Real-Time Payments To Deepen Member Relationships

Join us as we break down how RFP works today, what’s next for this capability on the RTP® network and FedNow® Service, and why credit ...
Blogs

5 Takeaways From Trendwatch

The U.S. economy is throwing up mixed signals, but America's credit unions are delivering value and, in turn, enjoying deeper relationships, higher originations, and a ...
Blogs

The New Retirement Reality Reveals Startling Facts

A 2025 BlackRock survey presents a snapshot of retirement readiness and shows Americans are saving, struggling, and still working.
Features

Strategy Today For Success In 2030

Credit union strategy leaders are embracing uncertainty, rethinking relevance, and getting cozy with discomfort as they plan for 2030 and beyond.

Is Revenge Savings A Fad? Or A Financial Shift?

After years of post-pandemic splurges for the well-to-do and inflationary pain for the less well off, more Americans are shifting to a discipline of saving. Here’s what that means for members and how credit unions can turn the trend into opportunity.

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