Innovation At The Speed Of Payments (Part 1)
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Ask An Analyst: How Is Gen Z Reshaping Payments?
In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
What Should Credit Unions Know About Stablecoins?
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
Mobile, ATM Check Deposit Fraud Puts Credit Unions At Risk
June 24, 2019
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Accurate, current data with real-time alerts is key to addressing fraud risk through today’s deposit channels.
Fiserv Equips Credit Unions to Compete in Cards
June 17, 2019
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The technology company’s integrated lineup combines digital self-serve with a personal touch: advisory services.
3 Metrics That Are Important For First Quarter
June 11, 2019
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Understanding key performance metrics will help gauge early successes and identify any operational adjustments needed to achieve strategic goals.
Insourcing Vs. Outsourcing
June 10, 2019
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What should a credit union consider when evaluating its in-house credit card program strategy?
Pen Air Recaptures Its Way To Auto Loan Growth
June 3, 2019
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The Florida cooperative uses direct mail and digital techniques, plus a guarantee of 2 percentage points less than the member is paying now.
State In The Spotlight: Missouri
June 1, 2019
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Credit unions in Missouri turned out impressive auto loan penetration and overall asset quality.
The Great Credit Union Deposit Swap
May 30, 2019
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In search of a new strategy to raise deposits, Credit Human partners with University FCU in a one-of-a-kind member-sharing arrangement.
A Simple Rate Strategy To Raise Deposits
May 30, 2019
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Coastal Federal Credit Union’s Go Green checking account pays dividends based on debit activity … and that’s it.
6 Ways To Attract And Retain Deposits
May 30, 2019
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Two credit unions with double-digit share growth offer insight into how they are attracting, and keeping, money in the cooperative.
Retention, Payday Lending, And First Quarter Data
May 20, 2019
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Five can’t-miss data points this week on CreditUnions.com.
Mobile, ATM Check Deposit Fraud Puts Credit Unions At Risk
Accurate, current data with real-time alerts is key to addressing fraud risk through today’s deposit channels.
Fiserv Equips Credit Unions to Compete in Cards
The technology company's integrated lineup combines digital self-serve with a personal touch: advisory services.
3 Metrics That Are Important For First Quarter
Understanding key performance metrics will help gauge early successes and identify any operational adjustments needed to achieve strategic goals.
Insourcing Vs. Outsourcing
What should a credit union consider when evaluating its in-house credit card program strategy?
Pen Air Recaptures Its Way To Auto Loan Growth
The Florida cooperative uses direct mail and digital techniques, plus a guarantee of 2 percentage points less than the member is paying now.
State In The Spotlight: Missouri
Credit unions in Missouri turned out impressive auto loan penetration and overall asset quality.
The Great Credit Union Deposit Swap
In search of a new strategy to raise deposits, Credit Human partners with University FCU in a one-of-a-kind member-sharing arrangement.
A Simple Rate Strategy To Raise Deposits
Coastal Federal Credit Union’s Go Green checking account pays dividends based on debit activity … and that’s it.
6 Ways To Attract And Retain Deposits
Two credit unions with double-digit share growth offer insight into how they are attracting, and keeping, money in the cooperative.
Retention, Payday Lending, And First Quarter Data
Five can't-miss data points this week on CreditUnions.com.
Browse Topics
5 Takeaways From Credit Union Performance Data
William Hunt
Inflation, war, and uncertain futures have reshaped members’ needs in 2026. What does credit union performance data from the first quarter of 2026 say about household budgets, inflation pressures, and more?
New Highs For Equity Markets Despite Iran And Oil Prices
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
A Credit Union Journey Into Cryptocurrency And Stablecoins
Savana Morie
St. Cloud Financial is betting on digital assets to protect member relationships and future relevance. It’s picked up lessons for other leaders along the way.
Balancing Growth And Risk In Uncertain Lending Environments
Callahan & Associates
Traditional risk tools alone aren’t enough. Portfolio protection must evolve to meet members within the lending experience itself.
The Line Between Growth And Impact Was Blurry. Wright-Patt Decided To Redraw It.
Savana Morie
The Ohio cooperative is refining the role of its foundation to clarify what belongs within the credit union and what belongs under its charitable arm, strengthening focus and long term strategy for both.
Smarter Scheduling Delivers Faster Service And Lower Costs For 4Front Credit Union
Callahan & Associates
The credit union migrated its on-premises contact center and implemented workforce management software to maximize efficiency, minimize costs, and provide a better member experience.
The 84-Month Trap: How Negative Equity Is Quietly Undermining Your Auto Portfolio
Callahan & Associates
A new approach to vehicle affordability for credit unions.
2 Tactics To Increase Young Member Engagement
Aaron Passman
Youth banking programs, in-school branches, and a warm handoff to adulthood builds habits and relationships that last well beyond graduation.
New Graduates Face A Cautious Job-Hiring Landscape
Tony Waltrich
Today’s job market is shaped by skills based expectations, with employers slowing entry level hiring and placing greater emphasis on applied experience.
Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.