Innovation At The Speed Of Payments (Part 1)
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Ask An Analyst: How Is Gen Z Reshaping Payments?
In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
What Should Credit Unions Know About Stablecoins?
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
Payment Experiences That Improve Performance
April 1, 2019
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Credit unions across the country are meeting members where they want to bank, but are digital payment options really that important? The proof is in the performance.
Zelle, Mobile Wallets, And ACH
April 1, 2019
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Five can’t-miss data points this week on CreditUnions.com.
Next-Level Wearables Is A Full-Body Experience
April 1, 2019
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At one California cooperative, members and payments technology are one and the same.
The Payment Rail Rolls On Despite Delays In ACH Window
April 1, 2019
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The Fed says it wants to gather more comment regarding same-day ACH payments, tapping the brakes on a process that began in 2016. But credit unions have other real-time options.
Easy As One, Two, Three: Why Credit Unions Should Offer Contactless Cards
April 1, 2019
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One-second transactions, growing adoption, and keeping up with the competition are why credit unions need to get ready to go contactless.
State In The Spotlight: Florida
April 1, 2019
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Florida credit unions reported year-over-year growth in deposits and loans in addition to reporting the highest share draft penetration of any state in the nation.
Truity Takes The Pain Out Of Pre-Approvals
March 29, 2019
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An automated credit card approval process at the Oklahoma cooperative makes it easy to deepen the member relationship.
A Zest For Zelle Drives Early Adoption At 2 Credit Unions
March 29, 2019
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Members at UWCU and First Tech are digging the digital disbursements available through the big banks’ P2P play.
The Cooperative Fight Against Deposit Fraud
March 11, 2019
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Sharing returned deposit information fuels the powerful database in the fight against fraud.
2018 Credit Union Impact Report
March 1, 2019
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Credit unions increased member value through lending, savings, community support, and more.
Payment Experiences That Improve Performance
Credit unions across the country are meeting members where they want to bank, but are digital payment options really that important? The proof is in ...
Zelle, Mobile Wallets, And ACH
Five can't-miss data points this week on CreditUnions.com.
Next-Level Wearables Is A Full-Body Experience
At one California cooperative, members and payments technology are one and the same.
The Payment Rail Rolls On Despite Delays In ACH Window
The Fed says it wants to gather more comment regarding same-day ACH payments, tapping the brakes on a process that began in 2016. But credit ...
Easy As One, Two, Three: Why Credit Unions Should Offer Contactless Cards
One-second transactions, growing adoption, and keeping up with the competition are why credit unions need to get ready to go contactless.
State In The Spotlight: Florida
Florida credit unions reported year-over-year growth in deposits and loans in addition to reporting the highest share draft penetration of any state in the nation.
Truity Takes The Pain Out Of Pre-Approvals
An automated credit card approval process at the Oklahoma cooperative makes it easy to deepen the member relationship.
A Zest For Zelle Drives Early Adoption At 2 Credit Unions
Members at UWCU and First Tech are digging the digital disbursements available through the big banks’ P2P play.
The Cooperative Fight Against Deposit Fraud
Sharing returned deposit information fuels the powerful database in the fight against fraud.
2018 Credit Union Impact Report
Credit unions increased member value through lending, savings, community support, and more.
Browse Topics
Keep The Mortgage. Ditch The Fees.
Savana Morie
A rethink of closing costs, rate relief, and employer partnerships helped 7 17 Credit Union build an affordable housing mortgage program that works.
Home Is Where The Heart (And More) Is
Aaron Passman
Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.
3 Ways To Market For HELOC Success
Aaron Passman
Home equity lending is a winning option for credit unions in today’s mortgage environment. Learn how three different shops meet members’ needs.
Small House, Big Opportunity: 2 Takes On Manufactured Home Loans
Aaron Passman
Manufactured home loans can provide members access to affordable housing, including those in rural areas. Two credit unions share how they approach the niche product.
Mortgage Lending Is Back, But It Looks Different
Tony Waltrich
After a prolonged slowdown, signs of life are returning to mortgage lending. Growth is uneven, with first-time buyers and shifting rate dynamics driving activity in select segments.
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
Insights From The Outside: Don Rositano
Marc Rapport
How a former Sam’s Club finance leader adapted his member-first mindset to a not-for-profit credit union.
What’s In A Name: Vice President Of History And Culture
Aaron Passman
How a novel role instills SchoolsFirst FCU’s future leaders with an appreciation for its past.
Growth Is A Mindset, But Success Is In The Contract
Callahan & Associates
Arriba Advisors co-founder Tom Russell explores how credit unions can bridge the gap between a growth mindset and their technical reality.
Fraud Is Faster, Smarter, And Harder To Stop. Here’s How To.
Callahan & Associates
RKL offers insight, expertise, and experience to help fight off growing threats.