Innovation At The Speed Of Payments (Part 1)
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Ask An Analyst: How Is Gen Z Reshaping Payments?
In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
What Should Credit Unions Know About Stablecoins?
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
Truity Takes The Pain Out Of Pre-Approvals
March 29, 2019
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An automated credit card approval process at the Oklahoma cooperative makes it easy to deepen the member relationship.
A Zest For Zelle Drives Early Adoption At 2 Credit Unions
March 29, 2019
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Members at UWCU and First Tech are digging the digital disbursements available through the big banks’ P2P play.
The Cooperative Fight Against Deposit Fraud
March 11, 2019
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Sharing returned deposit information fuels the powerful database in the fight against fraud.
2018 Credit Union Impact Report
March 1, 2019
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Credit unions increased member value through lending, savings, community support, and more.
Name The Need. Build The Deposits.
February 25, 2019
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A high-yield savings account allows members and a credit union to achieve their savings goals.
More Deposits Point To Deeper Engagement
February 25, 2019
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Share balances are increasing across the country, but growth is especially notable at one Maryland credit union.
Lending, Mobile, And The Member Experience
February 25, 2019
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Five can’t-miss data points this week on CreditUnions.com.
Lending Surpasses $1.1 Trillion. Asset Quality Doesn’t Waiver.
February 21, 2019
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As lending rolls along at U.S. credit unions, members show their appreciation by making timely payments.
4 Ways To Reward Loyal Members
February 11, 2019
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This Valentine’s Day, see how credit unions share the love via rewards programs and other givebacks.
Homebuying, Pre-Approvals, And Autos
February 4, 2019
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Five can’t-miss data points this week on CreditUnions.com.
Truity Takes The Pain Out Of Pre-Approvals
An automated credit card approval process at the Oklahoma cooperative makes it easy to deepen the member relationship.
A Zest For Zelle Drives Early Adoption At 2 Credit Unions
Members at UWCU and First Tech are digging the digital disbursements available through the big banks’ P2P play.
The Cooperative Fight Against Deposit Fraud
Sharing returned deposit information fuels the powerful database in the fight against fraud.
2018 Credit Union Impact Report
Credit unions increased member value through lending, savings, community support, and more.
Name The Need. Build The Deposits.
A high-yield savings account allows members and a credit union to achieve their savings goals.
More Deposits Point To Deeper Engagement
Share balances are increasing across the country, but growth is especially notable at one Maryland credit union.
Lending, Mobile, And The Member Experience
Five can't-miss data points this week on CreditUnions.com.
Lending Surpasses $1.1 Trillion. Asset Quality Doesn’t Waiver.
As lending rolls along at U.S. credit unions, members show their appreciation by making timely payments.
4 Ways To Reward Loyal Members
This Valentine’s Day, see how credit unions share the love via rewards programs and other givebacks.
Homebuying, Pre-Approvals, And Autos
Five can't-miss data points this week on CreditUnions.com.
Browse Topics
What Makes Good AI Policy? Start With Curiosity And Accountability.
Marc Rapport
As credit unions move from experimentation to adoption, leaders offer firsthand knowledge on what separates weak policies from strong ones that actually work.
Governance And Guardrails Help Credit Unions Navigate AI
Aaron Passman
How Members Cooperative focuses on structure, oversight, and clear expectations to ensure AI supports, not undermines, long term strategy.
What’s In A Name: Chief AI Officer
Aaron Passman
As Hudson Valley Credit Union’s artificial intelligence chief, Preetha Sekharan holds a rare role in the industry, but it’s one that is likely to become far more common in the future.
All Eyes On AI
Aaron Passman
Artificial intelligence for credit unions has moved from a future concept to today’s full-fledged leadership and governance challenge.
The Callahan Guide To The 2026 Final Four
Tony Waltrich
What happens when credit union performance data meets March Madness? Callahan’s proprietary model breaks down state-level results to forecast who takes home the hardware.
A Rewards Program That Relies On Relationships, Not Usage
Savana Morie
Nuvision’s Added Advantage program tracks member engagement across the credit union, then rewards relationships through better pricing and other perks.
Innovations Financial Bets Big On Small Business Lending
Aaron Passman
CDFI grant funding helps the Florida cooperative offer microloans for small businesses after many banks pulled out of its market.
How Marine Credit Union Shifted Its Foundation From Siloed To Symbiotic
Savana Morie
By aligning governance, leadership, and day to day operations, Marine Credit Union transformed its foundation from a parallel operation into a visible extension of the credit union brand.
How Today’s Market Is Stress-Testing Credit Union And Bank Earnings Models
Andrew Lepczyk
Credit union and bank earnings reflect different business objectives. Those differences matter for how financial institutions serve their markets.
The Case For Marketing That Doesn’t Lead With The Credit Union
Savana Morie
Whitefish Credit Union barely mentions itself in its member stories. Instead, its high-quality video storytelling spotlights people, businesses, and communities, building trust, advocacy, and impact that don’t always show up in traditional ROI metrics.