Innovation At The Speed Of Payments (Part 1)
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Ask An Analyst: How Is Gen Z Reshaping Payments?
In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
What Should Credit Unions Know About Stablecoins?
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
State In The Spotlight: New York
March 1, 2018
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Both the average share balance and average share accounts per member for New York credit unions was higher than national averages.
The ‘E’ Word
February 27, 2018
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Is it time for comprehensive federal data security regulations? And what might they look like?
The Check Is Dead. Long Live The Check.
February 15, 2018
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Credit unions are seeing a generational shift in how money flows in and out of the institution, but it’s a process more than a pitfall.
3 Takeaways From Trendwatch 4Q 2017
February 14, 2018
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Changes in auto lending and questions of liquidity highlight credit union performance in the fourth quarter of 2017.
4 Reasons To Show Checks — And Check Writers — Some Love (And 4 Ways To Do It)
February 12, 2018
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Consumers still write checks by the billions and are likely your most valuable members.
Autos, MBLs, Credit Cards, And More
February 5, 2018
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Five can’t-miss data points this week on CreditUnions.com.
Best Of January 2018
February 5, 2018
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Based on January traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
3 Ways To Build An Award-Winning Rewards Program
February 5, 2018
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Credit unions are employing different strategies to ensure they offer the right credit card rewards.
Lending Highlights From Third Quarter 2017
February 5, 2018
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Growth percentiles in major lending categories highlight opportunity and success in the credit union loan portfolio.
Online Loan Origination And The Human Touch
February 5, 2018
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Efficiency on the back end and heightened satisfaction on the front end await the credit union that deploys a robust LOS.
State In The Spotlight: New York
Both the average share balance and average share accounts per member for New York credit unions was higher than national averages.
The ‘E’ Word
Is it time for comprehensive federal data security regulations? And what might they look like?
The Check Is Dead. Long Live The Check.
Credit unions are seeing a generational shift in how money flows in and out of the institution, but it’s a process more than a pitfall.
3 Takeaways From Trendwatch 4Q 2017
Changes in auto lending and questions of liquidity highlight credit union performance in the fourth quarter of 2017.
4 Reasons To Show Checks — And Check Writers — Some Love (And 4 Ways To Do It)
Consumers still write checks by the billions and are likely your most valuable members.
Autos, MBLs, Credit Cards, And More
Five can’t-miss data points this week on CreditUnions.com.
Best Of January 2018
Based on January traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
3 Ways To Build An Award-Winning Rewards Program
Credit unions are employing different strategies to ensure they offer the right credit card rewards.
Lending Highlights From Third Quarter 2017
Growth percentiles in major lending categories highlight opportunity and success in the credit union loan portfolio.
Online Loan Origination And The Human Touch
Efficiency on the back end and heightened satisfaction on the front end await the credit union that deploys a robust LOS.
Browse Topics
Fintech Grounded In Mission As Much As Market Opportunity
Marc Rapport
Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
Cost Pressures Are Changing Member Behavior
Savana Morie
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.
WSECU Invests In Innovation To Solve Pain Points
Marc Rapport
A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.
When Employees Own Culture, Service Follows
Savana Morie
Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.
How MSUFCU Builds And Backs Fintech Solutions
Marc Rapport
MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.
Members Demand Digital, But They Want Branches, Too
Savana Morie
Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.
How A Holding Company Helps Service Credit Union Win At Fintech
Marc Rapport
The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
AI Adoption Is Growing. Are Credit Unions Keeping Pace?
Andrew Lepczyk
New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.