Innovation At The Speed Of Payments (Part 1)
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Ask An Analyst: How Is Gen Z Reshaping Payments?
In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
What Should Credit Unions Know About Stablecoins?
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
Internal CEO Candidates, Deposit Specials, And The Bottom Line
August 25, 2017
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Five can’t-miss data points featured this week on CreditUnions.com.
3 Takeaways From Trendwatch 2Q 2017
August 23, 2017
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Member, first mortgage, and share growth. How did credit unions perform in the second quarter?
How An Alabama Credit Union Took Down A Gas Pump Skimmer
August 14, 2017
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Family Savings staff — with help from law enforcement and cooperative retailers — brought a fraud case to a quick resolution.
Private Student Lending Performance: Steady As She Goes
August 8, 2017
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In 2008, credit unions began dipping their toes into what many considered to be the treacherous waters of private student lending. More than nine years later, credit unions are charting a positive course.
How 4 Credit Unions Tie Faith To Finances
August 1, 2017
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These cooperatives serve the financial and the spiritual needs of members.
Benchmarking For Strategic Planning, Rewards Programs, And Life In Branching
July 31, 2017
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Five can’t-miss data points featured this week on CreditUnions.com.
3 Lessons From Top Credit Card Rewards Programs
July 31, 2017
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Need-to-know information for any credit union launching this card product.
I Know I Need To Save For Retirement. I Can’t.
July 27, 2017
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This generation has other long-term goals when it comes to their finances.
RDC, Social Media, And Credit Cards
July 17, 2017
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Five can’t-miss data points featured this week on CreditUnions.com.
7 Metrics To Evaluate Credit Cards
July 17, 2017
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Credit card lending among credit unions is growing and reaching more members. To develop a successful credit card program at your credit union, pay attention to these key metrics.
Internal CEO Candidates, Deposit Specials, And The Bottom Line
Five can't-miss data points featured this week on CreditUnions.com.
3 Takeaways From Trendwatch 2Q 2017
Member, first mortgage, and share growth. How did credit unions perform in the second quarter?
How An Alabama Credit Union Took Down A Gas Pump Skimmer
Family Savings staff — with help from law enforcement and cooperative retailers — brought a fraud case to a quick resolution.
Private Student Lending Performance: Steady As She Goes
In 2008, credit unions began dipping their toes into what many considered to be the treacherous waters of private student lending. More than nine years ...
How 4 Credit Unions Tie Faith To Finances
These cooperatives serve the financial and the spiritual needs of members.
Benchmarking For Strategic Planning, Rewards Programs, And Life In Branching
Five can't-miss data points featured this week on CreditUnions.com.
3 Lessons From Top Credit Card Rewards Programs
Need-to-know information for any credit union launching this card product.
I Know I Need To Save For Retirement. I Can’t.
This generation has other long-term goals when it comes to their finances.
RDC, Social Media, And Credit Cards
Five can't-miss data points featured this week on CreditUnions.com.
7 Metrics To Evaluate Credit Cards
Credit card lending among credit unions is growing and reaching more members. To develop a successful credit card program at your credit union, pay attention ...
Browse Topics
Cost Pressures Are Changing Member Behavior
Savana Morie
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.
WSECU Invests In Innovation To Solve Pain Points
Marc Rapport
A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.
When Employees Own Culture, Service Follows
Savana Morie
Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.
How MSUFCU Builds And Backs Fintech Solutions
Marc Rapport
MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.
Members Demand Digital, But They Want Branches, Too
Savana Morie
Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.
How A Holding Company Helps Service Credit Union Win At Fintech
Marc Rapport
The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
AI Adoption Is Growing. Are Credit Unions Keeping Pace?
Andrew Lepczyk
New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.
A Credit Union Bond Beyond Bloodlines
Aaron Passman
For Mike and Dave Valentine, the family business just happens to be credit unions. The father-son duo talk leadership styles, cooperative values, and the lessons they’ve learned from each other along the way.
Connection And Caring Matter As Much As Knowledge And Resources
Chris Howard
People who are truly financially thriving have both means and a sense of security that comes from confidence about the future. Building that kind of emotional engagement requires a deliberate design of everyday interactions.