Innovation At The Speed Of Payments (Part 1)
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Ask An Analyst: How Is Gen Z Reshaping Payments?
In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
What Should Credit Unions Know About Stablecoins?
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
How Pacific Northwest Ironworkers Restored Its Net Worth And Built Member Value
October 24, 2016
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The small Oregon-Washington credit union uses internal efficiencies and external outreach to hit new heights.
ACH Same-Day Window Thrown Open
October 20, 2016
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First of three-phase implementation goes smoothly as the venerable ACH Network ramps up payments speed.
It’s A Great Time To Be A Credit Union
October 18, 2016
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This quarter, Credit Union Strategy & Performance is all about showing off successes and looking forward to the future.
State In The Spotlight: Texas
October 18, 2016
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The Loan Star State has the highest number of credit unions at 475, and its stellar growth and member metrics evokes the saying “Don’t mess with Texas.”
The Existentialism Of Bitcoin, Blockchains, And Distributed Ledgers
October 11, 2016
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Blockchain technology has the promise to introduce unprecedented control and security in the payments world, but do credit unions care, and should they?
Who Cares About Digital?
October 3, 2016
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Account opening action is still mostly in the branches.
How To Serve Members With Sub-600 Credit Scores
September 26, 2016
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A checking account with risk-mitigating features keeps Langley FCU’s losses at just 7% of its income.
Why Venmo Asks The Peer-To-Peer Marketplace To Pony Up
September 14, 2016
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The millennial-loved payments app turns to traditional advertising for the first time.
The Evolution Of Deposits And Payments
September 12, 2016
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Five can’t-miss data points featured this week on CreditUnions.com.
Embracing The Rewards And Risks Of Mobile Payments
September 12, 2016
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Credit unions should provide as many mobile solutions to their cardmembers as reasonably possible while watching for new innovations to emerge.
How Pacific Northwest Ironworkers Restored Its Net Worth And Built Member Value
The small Oregon-Washington credit union uses internal efficiencies and external outreach to hit new heights.
ACH Same-Day Window Thrown Open
First of three-phase implementation goes smoothly as the venerable ACH Network ramps up payments speed.
It’s A Great Time To Be A Credit Union
This quarter, Credit Union Strategy & Performance is all about showing off successes and looking forward to the future.
State In The Spotlight: Texas
The Loan Star State has the highest number of credit unions at 475, and its stellar growth and member metrics evokes the saying “Don’t mess ...
How To Serve Members With Sub-600 Credit Scores
A checking account with risk-mitigating features keeps Langley FCU’s losses at just 7% of its income.
Why Venmo Asks The Peer-To-Peer Marketplace To Pony Up
The millennial-loved payments app turns to traditional advertising for the first time.
The Evolution Of Deposits And Payments
Five can't-miss data points featured this week on CreditUnions.com.
Embracing The Rewards And Risks Of Mobile Payments
Credit unions should provide as many mobile solutions to their cardmembers as reasonably possible while watching for new innovations to emerge.
Browse Topics
Cost Pressures Are Changing Member Behavior
Savana Morie
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.
WSECU Invests In Innovation To Solve Pain Points
Marc Rapport
A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.
When Employees Own Culture, Service Follows
Savana Morie
Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.
How MSUFCU Builds And Backs Fintech Solutions
Marc Rapport
MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.
Members Demand Digital, But They Want Branches, Too
Savana Morie
Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.
How A Holding Company Helps Service Credit Union Win At Fintech
Marc Rapport
The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
AI Adoption Is Growing. Are Credit Unions Keeping Pace?
Andrew Lepczyk
New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.
A Credit Union Bond Beyond Bloodlines
Aaron Passman
For Mike and Dave Valentine, the family business just happens to be credit unions. The father-son duo talk leadership styles, cooperative values, and the lessons they’ve learned from each other along the way.
Connection And Caring Matter As Much As Knowledge And Resources
Chris Howard
People who are truly financially thriving have both means and a sense of security that comes from confidence about the future. Building that kind of emotional engagement requires a deliberate design of everyday interactions.
The Existentialism Of Bitcoin, Blockchains, And Distributed Ledgers