Cybersecurity Is Under Fire And Credit Unions Are Fighting Back (Part 1)
Bad actors don’t rest. Credit unions are beefing up cybersecurity with smarter tools, stronger teams, and sharper defenses.
Risk/Compliance
Our Risk page is the top spot to learn about business continuity, compliance, enterprise risk management, fraud, and vendor management.
Top Risk/Compliance Articles
QUIZ: Are You Smarter Than A Scammer?
From check fraud to suspicious logins, see how well you can sniff out red flags before they cost members money.
Michigan Legacy Takes A Scientific Approach To Spotting Elder Financial Abuse
A partnership with the Institute of Gerontology at Wayne State University has helped the credit union reduce reports of elder fraud by as much as
3 Regulatory Policies Your Collections Team Ought To Know
August 5, 2019
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Consumer protections apply equally to in-house and outsourced collections teams, and training for compliance should be a priority.
An Enhanced Digital Experience Catches The Fast Track At 121 Financial
July 29, 2019
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Leaders at the Florida credit union offer expert advice on how to elicit more from tech vendors and engage members in product testing.
A Matrix To Temper Risk And Break The One-Size-Fits-All Approach To Funds Availability
July 23, 2019
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Nusenda Credit Union’s funds availability formula boosts member service by exceeding regulated minimums and treating outliers as outside the norm.
Collecting Cannabusiness Deposits In The Evergreen State
July 22, 2019
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Numerica Credit Union has served cannabis businesses for five years. Learn how the shop monitors risk for these growing businesses.
The Good, The Bad, And The Reserved
July 18, 2019
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The new CECL accounting standards are expected to raise reserves and concern alike, but there could be some upsides, too.
Latest Trends In Call Center Authentication
July 11, 2019
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Delivering safe and frictionless member experiences requires up-to-date identity data and an authentication approach that quickly authenticates the caller before the member hears “hello.” The result is greater call center efficiency, decreased Average Handle Time, improved security, and higher member satisfaction.
Neustar’s Inbound Authentication Eliminates Member Friction
July 8, 2019
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Callers are identified and cleared or cornered before ever getting to a live human agent.
Reverse Tier Savings, The CECL Method, Do More By Doing Good
June 24, 2019
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Five can’t-miss data points this week on CreditUnions.com.
Mobile, ATM Check Deposit Fraud Puts Credit Unions At Risk
June 24, 2019
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Accurate, current data with real-time alerts is key to addressing fraud risk through today’s deposit channels.
Tips For Growing Small Business Loans ― And Managing The Risk
June 17, 2019
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Four credit unions with deep experience in SBA lending weigh in on building an effective program that frees up capital and minimizes risk.
3 Regulatory Policies Your Collections Team Ought To Know
Consumer protections apply equally to in-house and outsourced collections teams, and training for compliance should be a priority.
An Enhanced Digital Experience Catches The Fast Track At 121 Financial
Leaders at the Florida credit union offer expert advice on how to elicit more from tech vendors and engage members in product testing.
A Matrix To Temper Risk And Break The One-Size-Fits-All Approach To Funds Availability
Nusenda Credit Union’s funds availability formula boosts member service by exceeding regulated minimums and treating outliers as outside the norm.
Collecting Cannabusiness Deposits In The Evergreen State
Numerica Credit Union has served cannabis businesses for five years. Learn how the shop monitors risk for these growing businesses.
The Good, The Bad, And The Reserved
The new CECL accounting standards are expected to raise reserves and concern alike, but there could be some upsides, too.
Latest Trends In Call Center Authentication
Delivering safe and frictionless member experiences requires up-to-date identity data and an authentication approach that quickly authenticates the caller before the member hears “hello.” The ...
Neustar’s Inbound Authentication Eliminates Member Friction
Callers are identified and cleared or cornered before ever getting to a live human agent.
Reverse Tier Savings, The CECL Method, Do More By Doing Good
Five can't-miss data points this week on CreditUnions.com.
Mobile, ATM Check Deposit Fraud Puts Credit Unions At Risk
Accurate, current data with real-time alerts is key to addressing fraud risk through today’s deposit channels.
Tips For Growing Small Business Loans ― And Managing The Risk
Four credit unions with deep experience in SBA lending weigh in on building an effective program that frees up capital and minimizes risk.
Browse Topics
What’s Next For Credit Union Earnings?
Omar Shalabi
As margin support begins to fade, earnings performance is becoming more sensitive to revenue mix and harder to interpret through public reporting alone.
The Great Wealth Transfer Is Also A Relationship Transfer
Savana Morie
Harvard FCU combines digital estate planning with human financial guidance to support positive, proactive wealth transfer across generations.
The Lending Lag Is Real, And Here’s What Smaller Credit Unions Can Do About It
Callahan & Associates
Discover how small to midsize credit unions can weather the economic headwinds hitting their communities right now.
Fresh Risks For Financial Markets
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
What’s In A Name: AVP Of Member Insights
Aaron Passman
At Service Credit Union, Dave Widener connects data, strategy, and culture to shape better outcomes for members.
At Cardinal Credit Union, Small Investments Offer Big Financial Lessons
Aaron Passman
The Ohio-based cooperative has partnered with a fintech to offer fractional investing as part of its financial education curriculum in local schools.
How Compensation Blind Spots Impact CEO Retention And Succession
Callahan & Associates
Seven questions credit union board members should ask to ensure alignment on executive benefit plan goals.
What Makes Good AI Policy? Start With Curiosity And Accountability.
Marc Rapport
As credit unions move from experimentation to adoption, leaders offer firsthand knowledge on what separates weak policies from strong ones that actually work.
Governance And Guardrails Help Credit Unions Navigate AI
Aaron Passman
How Members Cooperative focuses on structure, oversight, and clear expectations to ensure AI supports, not undermines, long term strategy.
What’s In A Name: Chief AI Officer
Aaron Passman
As Hudson Valley Credit Union’s artificial intelligence chief, Preetha Sekharan holds a rare role in the industry, but it’s one that is likely to become far more common in the future.