CECL: A Half-Baked Cake
One year after implementation, there’s still work to be done when it comes to new rules around expected credit losses.
Risk/Compliance
Our Risk page is the top spot to learn about business continuity, compliance, enterprise risk management, fraud, and vendor management.
Top Risk/Compliance Articles
Everyone’s A Risk Manager At Logix FCU
For the past decade, the credit union’s head risk leader has been evangelizing the idea that everyone must be a risk manager to ensure the
5 Lessons For Credit Unions From Silicon Valley Bank’s Collapse
The crisis is still unfolding, but the latest high-profile bank failure has plenty of takeaways for credit unions around asset management, net worth, communication, and
Talking Turkey About Cyber Monday
November 19, 2018
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Consumer education and technology tools are the best defense against offensive fraudsters.
Leaders In Average Loan Balances (2Q18)
November 5, 2018
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Many credit unions with high loan balances are in pricey areas and serve tightly knit SEGs.
4 Things To Consider When Looking For An Outsourced Collections Partner
November 5, 2018
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Trained professionals help ensure credit union members receive quality services from a third-party collector.
AICPA Conference On Credit Unions (Day 1)
October 29, 2018
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The first day of the Las Vegas-based conference keyed in on CECL and technological advances.
AICPA Conference On Credit Unions (Day 2)
October 29, 2018
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The second day of the Las Vegas-based conference tackled anti-fraud strategies.
Custom Scorecards: A Credit Union’s Ticket To More Success
October 22, 2018
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Custom scorecards help lenders make more efficient decisions by providing more precision in targeting applications with a lower risk profile for that specific institution.
Restoring Cooperative Principles At NCUA
September 14, 2018
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At the heart of credit unions is a new organizational model based in cooperative design. It should also be at the core of the regulatory system. A radical overhaul is called for.
Maximizing Profit Through Risk-Based Pricing
September 10, 2018
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Risk-based pricing helps credit card programs succeed and comply by rewarding low credit risk behaviors and increasing access to the underserved.
Payments Space Invaders: Who’s Stealing Your Swipes?
September 10, 2018
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Tech-savvy credit union executives and seasoned consultants share strategy and payments plays that deserve a second look.
High Reward = High Return For This Plastic Program
September 5, 2018
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Three percent cash back and $59 a year are among the terms of Alliant Credit Union’s new credit card offering.
Talking Turkey About Cyber Monday
Consumer education and technology tools are the best defense against offensive fraudsters.
Leaders In Average Loan Balances (2Q18)
Many credit unions with high loan balances are in pricey areas and serve tightly knit SEGs.
4 Things To Consider When Looking For An Outsourced Collections Partner
Trained professionals help ensure credit union members receive quality services from a third-party collector.
AICPA Conference On Credit Unions (Day 1)
The first day of the Las Vegas-based conference keyed in on CECL and technological advances.
AICPA Conference On Credit Unions (Day 2)
The second day of the Las Vegas-based conference tackled anti-fraud strategies.
Custom Scorecards: A Credit Union’s Ticket To More Success
Custom scorecards help lenders make more efficient decisions by providing more precision in targeting applications with a lower risk profile for that specific institution.
Restoring Cooperative Principles At NCUA
At the heart of credit unions is a new organizational model based in cooperative design. It should also be at the core of the regulatory ...
Maximizing Profit Through Risk-Based Pricing
Risk-based pricing helps credit card programs succeed and comply by rewarding low credit risk behaviors and increasing access to the underserved.
Payments Space Invaders: Who’s Stealing Your Swipes?
Tech-savvy credit union executives and seasoned consultants share strategy and payments plays that deserve a second look.
High Reward = High Return For This Plastic Program
Three percent cash back and $59 a year are among the terms of Alliant Credit Union’s new credit card offering.
Browse Topics
Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
What Credit Unions Can Learn From Mamdani’s Campaign
Alix Patterson
Don’t stop reading because you think this is a love letter to Zohran Mamdani. It’s not about politics; it’s about connection and authenticity. His people-first campaign offers four lessons for credit unions on speaking with purpose and being heard.
Member Experience Is Everything
Aaron Passman
Explore best practices to streamline service, inspire leadership engagement, and improve the member experience.
2 Hot Takes On Member Growth
Rebecca Wessler
Member growth is slowing. What can credit unions do about it? Callahan experts explore how purpose and financial wellbeing might be the key to sustainable member growth.
How Credit Unions Can Compete Through Omnichannel Member Experiences
Callahan & Associates
Futureproof your credit union. Learn how ASAPP Financial Technology’s bank.io OXP | Omnichannel Experience Platform supports credit unions as they compete against direct-to-consumer fintechs.
Why Service And Support Should Guide Your Technology Decisions
Callahan & Associates
Choosing the right credit union core technology provider helps members, employees, and the credit union thrive.
Insights From The Outside: Erling Amundson
Marc Rapport
When Erling Amundson made the jump from Fortune 500s to Langley Federal Credit Union, he brought a knack for member service and systems that listen, learn, and evolve.
3 Ways To Build A Better Member Experience
Rebecca Wessler
Credit unions improve the member experience through training, bilingual service, and bold branch strategies. Explore three stories that show what it takes to connect.
The Member Experience Revolution
Omar Shalabi
How changing consumer behavior is redefining branches as community spaces for advice, education, and connection.
How Credit Limits Impact Cardmember Usage And Loyalty
Callahan & Associates
Increases in credit limits strengthen trust and loyalty; denials risk driving cardholders away.